Deputy Manager Gold Loan - CSB bank - Mummidivaram, Andhra Pradesh
(2024-01)
- Ensuring that all processes are running smoothly, identifying areas for improvement, and implementing changes as necessary.
- Ensure that customer queries are resolved in a timely manner, and work to improve overall customer experience.
- Setting performance targets, tracking progress, and providing feedback and coaching to help employees improve.
Deputy Manager Gold Loan - Axis bank - Narasapur, Andhra Pradesh
(2023-04 - 2024-01)
- Prepare monthly working plan for sales teams, review weekly, monthly plan for DST /Branch.
- Undertake various inbound/outbound sales activities
- Manage Incremental Portfolio for Gold Loan for Branch, Responsible for Sale Executive Productivity. The individual will provide necessary update and feedback to sales teams to achieve the desired business objective.
- Managing Overdue-timely collection of instalment or interest due from the client (i.e. called as Non-Performing assets)
Gold Loan, Internal Audit And HRM - Manappuram Finance Ltd - Kerala
(2022-02 - 2023-04)
- Preparing of Financial statements comply with the relevant provisions of the Companies Act 2013, relevant Accounting Standards etc.
- Generating of report by based on planning and compiling and lend assistance in a branch audit.
- Reporting of unusual activities like fraud, data changing and other activities of particular branch to the superior.
Branch Manager - Manappuram Finance Ltd - Kerala
(2016-10 - 2022-02)
- Monitor and direct performance by analyzing the branch performance scorecard and management information
- Provide a high level of support to the superior and his/her department to ensure efficient management and running of the function on a day to day level
- To identify and implement any processes which will enhance the operation effectiveness of the Branch. Research via client interaction as well as looking at best practices
