Siva M

Experienced operations and administrative professional with a background in technical support, payroll administration, customer service, retail management, and telecom operations. Skilled in team coordination, problem-solving, customer relationship management, MS Office, and Excel. Seeking a Program Manager or Operations role where I can contribute to organizational growth.

Jio Point Manager - Jio

(2026-01 - 2026-07)

• Managing customer service, sales operations, team coordination, reporting, and daily outlet operations.

Building Manager - Rani and Rani Residency - Neyveli

(2025-05 - 2026-12)

• Managed building operations, tenant support, maintenance coordination, and administration.

Floor Manager - Unlimited V-Mart - Neyveli

(2024-05 - 2025-04)

• Supervised store operations, staff, inventory, customer service, and sales.

Payroll Administrator - TCS Siruseri

(2021-02 - 2023-03)

via Phoenix Facility Services / Voltas

• Handled payroll processing, attendance, employee records, and reports.

Transport Coordinator - TCS Velachery

(2017-12 - 2020-01)

• Coordinated transport schedules and resolved employee transport issues.

Help Desk Operator - TCS Spencer's

(2015-02 - 2016-11)

via Sodexo

• Provided technical support and resolved user complaints.

Technical Support / Database Administrator - MSP & UDS

• Worked on Aadhaar processing, CMC process, database administration, and technical support.

B.E. - Electronics and Communication Engineering - Lakshmi Ammal College of Engineering (2007 - 2011)