Associate Manager, Software Engineering at Light & Wonder (LnW Inc) (2014-11 – Present)
Industry: Gaming / Casino Software | Stack:.NET, C#, SQL Server 2019, VS 2019, Angular, REST APIs
- Ponte16 Asiabase Go-Live (2025): Led end-to-end implementation from initial phase through go-live, earning positive feedback from customer and regional CPM. Set up a fully configured customer training environment across all products in a compressed timeframe via scripting and automation. Owned complex legacy-to-Asiabase data migration; executed flawlessly through iterative testing and rehearsal runs. Directed all deployment and testing across multiple products; resolved critical issues remotely and on-site during UAT. Achieved zero-major-issue go-live through meticulous pre- and post-production planning.
- Chip Exchange Enhancement: Led design, development, QA demo, and R1C consolidation build deployment with 100% dev drop quality.
- Table View — Dealer Assisted Card Tap / Rating Start Time: Full SDLC ownership including design walkthroughs, development, API & authentication design.
- MBS Card Tap Enhancement (2024): Led development of card tap retrofit to SOI, regression fixes, and Fill Transfer enhancement; zero production issues at go-live.
- SkyCity Multi-Protocol (Auckland & Adelaide): Provided UAT and BMM support across CMP, CAGE, TV, KIOSK, and PC; supported upgrades and go-live activities. Achieved zero install/configuration defects and zero post go-live; delivered hotfixes with root cause communication to L3 and base teams.
- Inspire Go-Live Support (South Korea): Delivered MCST report development within tight deadlines with rapid environment onboarding. Resolved major post-go-live issues: duplicate accounts, Epromo auto-deposit, TITO duplicate redemption, replication failures, reporting server slowness, and finance clarifications.
- Peermont FIC Amendment Act Enhancement: Designed the CAGE transaction screen capturing anonymous player PII data. Awarded Best Developer for this project.
- Asset Matrix: Developed data sync services and asset maintenance screens as part of a microservices architecture for web-based casino asset management.
- TV Angel Integration: Developed Cash buy in and Fill/Credit AEC API integrations; gained deep product architecture knowledge.
- ALH PII Data Retention & Discovery: Involved in architecture analysis, PII data identification for CMS products, Windows UI, and report development.
- L2 High-Priority Issue Support: Resolved critical L2-queue issues for SJM, Skycity, and other Asia-region customers.
Application Developer at iNautix Technologies Pvt. Ltd. (2013-07 – 2014-11)
Industry: Computing – Software – Trading | Stack: WPF, MVVM, WinRT, LINQ, XML
- Developed multi-threaded WPF UI components using MVVM, Singleton, and Repository design patterns.
- Built GlobalSearch (multi-filter WPF screen with caching, event handling, LINQ, XML parsing) and WinRT Symbol WatchList with real-time market data.
- Refactored Authorization Service into a singleton-based, framework-independent helper used across multiple projects.
- Awarded for identifying and resolving application slowness; recognized for quick turnaround on end-user tickets.
