Sr. Scrum Master/Project Manager - Virtusa
(2026-01)
Client – Elevance/Anthem.
- Involved in resources recruiting process.
- Managing the BGV process for resources recruited.
- Managing the training process for newly recruited resources.
Sr. Scrum Master/Project Manager - Virtusa
(2024-12 - 2025-12)
Client - CITI NA. Projects Handled: 1. DPC (IN, SG and MY) 2. CBA (API Loan Servicing).
- Managing and Executing the Projects from Planning Phase to Delivery Phase of Projects.
- Handled CAP Based Timeline Deliverables with Multiple Stake Holders.
- Achieved targeted Goals within the time box.
- Received many appreciations from Delivery lead.
- Received HIGH Flyer Award for work done in Client End.
Sr. ScrumMaster & Project Manager - Star Health and Allied Insurance Company
(2020-06 - 2024-10)
- Optimize and facilitate sprint planning, daily stand-up meeting, reviews, retrospectives, sprint release, demos, and other scrum related activities.
- Being agile evangelist, work on a platform wide transformation from traditional waterfall model to agile.
- Set-up Project in JIRA and update JIRA tool for each quarter deliverable.
- Engaged with client in weekly status meeting, and whenever required for unplanned meeting.
- Empowered team to become self-organize and grow cross-functionality.
- Resolved impediments of team members by constantly following up with onsite stake holders.
- Monitor and track program execution for the success by removing blockers.
- Created the project overview document with help of QA team, which will help any new team members to get better understanding of project.
- Kept timely updated Delivery Management team with team's progress and effectiveness.
- A dynamic professional who always focused on Customer Satisfaction without any tolerance.
- Drives internal and external process improvements across multiple teams and functions.
- Headed as ERT Head for Organization as other activity in achieving the Safety of all employee.
- Headed as Delivery Head by delivering the Products from B2C.
- Handled and acted as Head for Digitization the Process Flow of the System.
- Handled team with strength of 50 to 60 team members in a Cross Functional way.
- Headed in Making the ground for setting the Digitization of Applications like claims and Under writing.
- Managing the Multiple Projects at single point of time and created a Epic for the New Platform or arena.
- Acted as a member in deciding the CR to get singed for Definition of Ready with Value based Prioritization.
- Managing the vendor partners teams to perform their tasks.
- In Sprint Planning ceremony, ensured that team agrees on the definition of "Done" for every item in the Sprint Backlog and for the entire increment.
- A Multi-versatile Professional, who has Knowledge in Health Insurance domain to build up from the scratch in multiple platforms.
- Deriving / implementing the New Application as per need of Organization to perform the day-to-day task efficiently.
- Collaborated with Stake Holder Co-Ordinate to resolve offshore teams' impediments, functional clarifications with Stake Holder members.
- Collaborate with product managers and development team to identify and resolve issues, coordinate system requirements, and create product timelines.
- Worked with Product Owner Closely to deliver the New Products with Crystal clear requirements and ensured to meet customer /stake holder sanctification.
- Implemented the Safe Agile Methodologies in different Projects w.r.t to Volume and Capacity to meet the Stake Holder Expectations.
Scrum Master - Star Health and Allied Insurance Company
(2014-02 - 2020-05)
- Facilitate Scrum events Sprint Planning, Daily Scrums, Sprint Reviews, and Sprint Retrospective to achieve sprint goals.
- Prepare sprint burn down charts to monitor sprint progress and Identify velocity of sprint.
- Implement and manage release process, Maintains release schedule and Sprint schedule.
- Measure and monitor progress to ensure application releases are delivered on time and that meet or exceed expectations.
- Coordinate with Product Owners and teams to ensure coherence of features across multiple products.
- Collaborate with R&D teams to find technical solutions. Communicate release details, schedules and changes including requirements, QA plan and scope changes to Business as required.
Sr. Business Manager - Star Health and Allied Insurance Company
(2012-02 - 2014-01)
- Managing the Business from various level and co-ordinate with team and meet the deliverable.
- Co-Ordinate with team and Clarify the Team doubts for smooth Process.
- Validate the Process growth at each iterations level.
- Play a key component between the Stake Holder and Team.
- Conducting the Scrum /Daily Stand-up call to monitor the growth of the process.
- Ensure that the Product is meet the customer satisfaction.
- Managing the Business Analyst team in collecting data /requirements from respective Stake Holders / Customer.
Test Lead - Aon Hewitt (Now merged with Wipro)
(2007-05 - 2011-11)
- Involved in Automation Framework Development implementing Page Objects, Maven Selenium Web Driver –Java.
- Analyzing the BRD document.
- Involvement in preparation of Test Scenarios, Test Cases and Test Data.
- Identifying the test cases which need to be automated and which cannot be automated. Prepare the Automation script with Selenium java using TestNG.
- Creating Test cases using element locators and Selenium Web driver methods. Regression script execution and Analyze the Results.
- Raise the bugs in Jira and Re-test resolved defect. Implementation of Data driven framework.
- Involved in Smoke testing and Regression testing using Selenium. Experience in code check-in and check-out in GIT.
- Debug and fix the Script issues.
- Experienced in attending status calls and reporting to the clients. Client interaction via email or conference calls on a regular basis. Analyze the changes in new build and update it accordingly.
Software Developer - EMVEE TECHNOLOGIES
(2006-01 - 2007-05)
- Worked as Developer in Dot Net Technologies in Developing the Modules w.r.t Client Requirements.
- Designing the Form and Framing Pseud Code before Development of the Form.
- Acted as a Coordinator between the Business, Testing and Development Team.
- Done Code Review and coach the Team members.
- Preparing the Pseudo code before coding.
- Mentoring the team members.
