Senior Accountant at Thamarai Groups Builders and Land Developers Pvt Ltd (2020-08 – Present)
- Assisted in the preparation of monthly financial statements, ensuring accuracy and completeness of financial data.
- Reconciled bank statements and identified discrepancies, resolving issues promptly to maintain accurate financial records.
- Prepared and filed quarterly tax returns, consistently meeting deadlines and ensuring compliance with tax regulations.
- Collaborated with the finance team to analyze cost structures and recommend cost-saving measures, leading to a 100% reduction in operating expenses.
- Assisted in the implementation of a new accounting software system, playing a key role in data migration and system testing.
- Contributed to annual budgeting and forecasting processes, providing valuable insights into revenue projections and expense trends.
TeleCaller at Tata Abt Industries Pvt Ltd (2017-05 – 2019-05)
- Built and maintained strong customer relationships by addressing inquiries, resolving issues, and providing exceptional service.
- Collaborated with the sales team to identify potential upsell and cross-sell opportunities, contributing to increased revenue.
- Conducted market research to identify potential customer segments and refined calling strategies to maximize outreach effectiveness.
- Actively participated in regular sales training sessions to enhance product knowledge and refine sales techniques.
- Maintained accurate and up-to-date call logs, lead statuses, and customer interactions in the CRM system.
- Consistently received positive feedback from customers for providing a personalized and value-driven sales experience.
Cashier at Anwar motors Ashok leyland Pvt Ltd (2019-06 – 2020-07)
- Processed customer transactions efficiently and accurately, including cash, credit, and debit payments, while maintaining a balanced cash drawer.
- Provided friendly and professional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Assisted in merchandising and maintaining the cleanliness and organization of the checkout area, contributing to an inviting store environment.
- Utilized point-of-sale (POS) system to scan and price items, apply discounts, and process returns, minimizing errors and improving checkout efficiency.
- Collaborated with team members to resolve discrepancies, address pricing concerns, and ensure accurate pricing at checkout.
- Balanced cash drawer at the end of each shift, accurately accounting for cash, checks, and credit card transactions.
- Assisted in training new cashiers on proper cash handling procedures, customer service standards, and effective use of the POS system.
- Actively participated in team meetings to discuss operational improvements, customer feedback, and sales goals.
