Sivapriyadarsan

I'm a passionate IT professional with 1.8 years of experience in Tata Consultancy Services, focused on delivering high-quality software through strong manual testing practices and a growing foundation in automation testing. I have hands-on experience designing and executing test scenarios across functional, regression, and integration layers, while also learning to build more scalable solutions through automation. My exposure to Java, Spring Boot, and Flutter equips me to understand systems end-to-end and collaborate effectively across development and QA teams.

Proficient in using ticketing tool (ServiceNow) to track, prioritize, and resolve issues efficiently. I'm eager to leverage this hybrid skill set to contribute to fast-paced, quality-driven engineering environments.

QA Analyst - Tata Consultancy Services - Kochi

(2024-08 - 2026)

• Gained knowledge and expertise in ALM Tool
• Adept at performing regression and Unit testing
• Tested various workflows and created bug reports
• Colloborated with developers team to resolve the issues
• Executed various userstories in both higher and lower environment

Internship (Manual Testing) - Chakram Institute - Chennai

• Gained effective testing skills in JIIRA Tool
• Assisted in creating test cases, Identified defects and documented reports
• Performed Black box, Whitebox and Unit testing
• Logged, tracked, and managed defects using JIRA, ensuring clear reproduction steps, screenshots, and severity levels
• Reviewed test cases to ensure complete coverage of business requirements

Java Springboot developer - Tata Consultancy Services - Kochi

• Assisted in developing and maintaining features using Spring Boot framework
• Worked on RESTAPI endpoints for basic service integration
• Involved in debugging and resolving simple backend issues
• Participated in regular team discussions and code reviews
• Gained hands-on exposure to Java-based microservice architecture

L2 Troubleshooting Support - Tata Consultancy Services - Kochi

• Monitored application health and system performance using monitoring tools; proactively identified and mitigated potential issues
• Managed incident, problem, and change tickets using ServiceNow
• Created and maintained knowledge base articles, SOPs, and runbooks to reduce recurring incidents and improve L1 resolution rates
• Analyzed application logs, database queries, and system metrics to identify performance bottlenecks
• Communicated effectively with stakeholders regarding issue status, impact, and resolution timelines

BE - Computer Science & Engineering - SRM Easwari Engineering College (Autonomous) (2020 - 2024)

CLASS XII - SKNS PMC Vivekananda Vidyalaya Junior College (2019 - 2020)

CLASS X - SKNS PMC Vivekananda Vidyalaya Junior College (2017 - 2018)