Siya Mutneja
HR professional with 3+ years of experience
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About
High-performing HR Professional with 3+ years of experience in talent acquisition, HR operations, and client management. Proven ability to close 25–30 positions/month, manage 15+ clients, and improve hiring efficiency by ~30%. Strong expertise in stakeholder management, payroll coordination, compliance, and data-driven HR processes.
Experience
Senior HR Executive at Seaworld Immigration (2024-01 – 2025-03)
Led full-cycle recruitment and client management with focus on hiring efficiency and SLA adherence
- Led full-cycle recruitment delivering 25–30 hires/month across multiple roles and geographies
- Managed 15+ client accounts with consistent SLA adherence and high satisfaction rates
- Reduced hiring turnaround time by ~30% through pipeline optimization and sourcing strategy improvements
- Achieved ~85–90% offer-to-join ratio through strong candidate engagement and follow-ups
- Maintained dashboards, MIS reports, and hiring analytics to support leadership decisions
Customer Service Associate at Amazon (2023-08 – 2023-11)
Managed high-volume customer interactions while maintaining SLA and quality benchmarks
- Managed 80–100+ customer interactions/day while maintaining SLA and quality benchmarks
- Consistently met performance KPIs and contributed to improved customer satisfaction scores
HR Manager at RK Creations (2022-08 – 2023-07)
Led recruitment and HR operations with focus on reducing hiring gaps and employee lifecycle management
- Led recruitment and HR operations, reducing hiring gaps by ~25%
- Managed payroll coordination and onboarding processes for smooth employee lifecycle
- Improved employee engagement and retention through structured HR practices
HR Executive at Safety Circle Pvt. Ltd (2022-01 – 2022-08)
Executed IT recruitment lifecycle with consistent pipeline management and client coordination
- Executed IT recruitment lifecycle with ~20–25 closures/month
- Maintained candidate pipelines, MIS, and client coordination for timely delivery
Freelance HR Consultant at Self-Employed (2025-04 – Present)
Providing independent recruitment, client coordination, and HR operations support for multiple clients
- Delivered recruitment, client coordination, and HR operations support for multiple clients
- Managed end-to-end hiring, data management, and reporting processes independently
- Handled multiple roles simultaneously, ensuring timely closures and client satisfaction
Education
MBA in Master of Business Administration – Amity University (2023-01 – 2025-12)
Bachelor of Arts in Arts – Panjab University (2023-06)
