Siya Mutneja

High-performing HR Professional with 3+ years of experience in talent acquisition, HR operations, and client management. Proven ability to close 25–30 positions/month, manage 15+ clients, and improve hiring efficiency by ~30%. Strong expertise in stakeholder management, payroll coordination, compliance, and data-driven HR processes.

Senior HR Executive at Seaworld Immigration (2024-01 – 2025-03)

Led full-cycle recruitment and client management with focus on hiring efficiency and SLA adherence

• Led full-cycle recruitment delivering 25–30 hires/month across multiple roles and geographies
• Managed 15+ client accounts with consistent SLA adherence and high satisfaction rates
• Reduced hiring turnaround time by ~30% through pipeline optimization and sourcing strategy improvements
• Achieved ~85–90% offer-to-join ratio through strong candidate engagement and follow-ups
• Maintained dashboards, MIS reports, and hiring analytics to support leadership decisions

Customer Service Associate at Amazon (2023-08 – 2023-11)

Managed high-volume customer interactions while maintaining SLA and quality benchmarks

• Managed 80–100+ customer interactions/day while maintaining SLA and quality benchmarks
• Consistently met performance KPIs and contributed to improved customer satisfaction scores

HR Manager at RK Creations (2022-08 – 2023-07)

Led recruitment and HR operations with focus on reducing hiring gaps and employee lifecycle management

• Led recruitment and HR operations, reducing hiring gaps by ~25%
• Managed payroll coordination and onboarding processes for smooth employee lifecycle
• Improved employee engagement and retention through structured HR practices

HR Executive at Safety Circle Pvt. Ltd (2022-01 – 2022-08)

Executed IT recruitment lifecycle with consistent pipeline management and client coordination

• Executed IT recruitment lifecycle with ~20–25 closures/month
• Maintained candidate pipelines, MIS, and client coordination for timely delivery

Freelance HR Consultant at Self-Employed (2025-04 – Present)

Providing independent recruitment, client coordination, and HR operations support for multiple clients

• Delivered recruitment, client coordination, and HR operations support for multiple clients
• Managed end-to-end hiring, data management, and reporting processes independently
• Handled multiple roles simultaneously, ensuring timely closures and client satisfaction

MBA in Master of Business Administration – Amity University (2023-01 – 2025-12)

Bachelor of Arts in Arts – Panjab University (2023-06)