Smita Makwana

Detail-oriented and reliable professional with experience in clerical work, customer service, and team coordination. Skilled in handling financial transactions, maintaining accurate records, and supporting daily office operations. Known for a positive attitude, strong communication, and the ability to learn quickly.

Clerk - Pancham Co-Op Credit Society Ltd - Vadodara, Gujarat

(2024-10 - 2025-12)

• Assist customers with deposits, withdrawals, and account updates.
• Maintain daily records and enter data with accuracy.
• Support account opening, documentation, and verification work.
• Help office staff with day-to-day clerical tasks.

Team Leader - Kochartech LMT

(2016-06 - 2020-10)

• Managed and guided team members to complete tasks on time.
• Trained new staff and helped solve customer issues.
• Prepared reports and ensured smooth daily operations.

Customer Service - BPO Center

2 Years

• Handled customer calls and resolved basic service issues.
• Supported office tasks and maintained clean data records.

B.Com - Accounting & Financial Management - M.S. University (2014)

12th Commerce - Shree Narayan Vidhyalay (2011)

10th - Shree Narayan Vidhyalay (2009)

I.T.I. Computer Operator (CCC) (2015)

Data Entry Operator (2012)