Smita Yadav

Results-driven banking professional with experience in branch operations, cash management, customer relationship management, and financial product sales. Proven ability to manage ₹1–2 Crore daily transactions with zero discrepancies while consistently achieving business targets. Currently pursuing MBA (2025–Present) to enhance managerial and leadership capabilities.

Money Officer - AU Small Finance Bank - Khategaon

(2023-01 - 2024-03)

• Managed daily cash transactions ranging between ₹1–2 Crore with 100% accuracy.
• Handled 100+ customers daily at the cash counter ensuring efficient service delivery.
• Processed deposits, withdrawals, and account-related services using Finacle CBS.
• Ensured compliance with KYC, AML, and audit requirements.
• Closed 4 Life Insurance policies in a single month and achieved 100% monthly targets.

Senior Officer (Relationship Manager) - ICICI Bank - Nasrullahganj

(2022-05 - 2023-01)

• Managed front desk operations and provided financial guidance to customers.
• Acquired new customers and promoted savings accounts, insurance, and loan products.
• Achieved monthly business targets through effective relationship management.
• Ensured documentation accuracy and regulatory compliance standards.

Master of Business Administration - MBA (2025-01)

Bachelor of Commerce - B.Com - Rani Durgavati University (2018-01 - 2021-01)