Sneha H

Result-oriented hospitality and property management professional with hands-on experience in hotel operations, resident management, and team coordination. Proven ability to handle customer escalations, manage vendors, oversee daily operations, and ensure high levels of customer satisfaction. Known for strong leadership, problem-solving skills, and operational efficiency.

Senior Property Manager (BTC) at Your Space

• Handling BTC residents and ensuring smooth property operations
• Coordinating with BTC coordinators and in-house kitchen teams
• Managing vendors, petty cash vouchers, and vendor payments
• Ensuring service quality and operational efficiency

Senior Property Resident Manager at Stanza Living

• Managed resident relationships and daily operations
• Handled repayment-related issues and resident escalations
• Resolved escalation calls efficiently to maintain customer satisfaction

Trainee Resident Manager at Housr

• Assisted in managing property operations and team coordination
• Handled POS systems and supervised daily activities
• Ensured high levels of customer satisfaction

Guest Service Associate (Front Office) at Bloom Hotels

• Managed front desk operations including check-in and check-out
• Handled guest queries, complaints, and service requests
• Coordinated with housekeeping and other departments
• Ensured smooth front office operations and guest satisfaction

Hotel Management Trainee at Marriott Hotel

• Assisted in hotel operations and guest service departments
• Learned hospitality standards, SOPs, and front-end operations
• Supported teams in delivering premium guest experience

Hotel Management – Udupi Government Degree College, Karnataka

2nd PUC – Government PU College, Savadatti, Karnataka

SSLC – Government High School, Gangavali, Karnataka