Sneha Jadeja

Operations and growth professional with 8+ years' experience across venture development, client delivery, and business operations. Skilled in building scalable processes, designing dashboards, and managing cross-functional stakeholders. Proven track record of onboarding 100+ startups, agencies, and angel investors into venture programs, enabling retention and growth through strong execution and partner management.

Founder's Office/Chief of Staff at BabyOrgano (2025-10 – Present)

• Drove 100% strategic alignment across a 50-person team by leading annual business planning and building the underlying KPI/KRA framework in KEKA, enabling self-serve performance tracking and faster operational support.
• Rebuilt paid acquisition (META & Google) on a ~£90K/month ad budget operating at ~£18K/month in losses, auditing two years of performance, restructuring team roles and hiring, and partnering with a consultant to reset channel mix and bidding; CPA by 40% and stabilize ROAS at 2.5x
• Redesignated reorder journeys around product consumption windows, increasing repeat rate from 45% to 48% (+3 pts) and strengthening retention across the portfolio over 90 days of rollout.
• Reduced cross-functional time lag by 30% and improved on-time task completion by 18% by designing and architecting custom ClickUp operating workflows.
• Built an automated Daily MIS tracking system with budget burn-window flags, eliminating reporting lag for realtime revenue-versus-spend visibility; accelerated variance detection by 20% on fluctuating ad spend while cutting manual data alignment by 40%.
• Built and launched a Brand Ambassador programme by architecting a custom system for automated task tracking, and P&L tracking; onboarded 200 mom creators in the first month and 600 across a 3-month pilot, delivering 60+ reels and 100+ Stories daily before handing to a dedicated team.

Growth Operations Specialist – Founding Team at CAAS Ventures (2024-03 – 2025-07)

• Architected a repeatable 0-to-1 validation engine and GTM playbook for internal ventures (Profile Pedia, IdeaRoast), de-risked the path from ideation to MVP by standardizing SOPs and decision frameworks, accelerating launch readiness by 30%.
• Produced 15 startup pitch days for IdeaRoast (45+ startups pitching, plus panel discussions and fireside chats), coordinating founders, investors, and speakers end to end.
• Onboarded 100+ startups, agencies, and angel investors; co-created founder strategies with incubators (70% improvement in qualified results) and delivered playbooks that lifted client retention 75%

Business Operations Executive – Client Delivery & Process Management at Santushti Infotech Pvt Ltd (2017-07 – 2022-03)

• Ran 36 project cycles across sales, tech, and client teams; designed account workflows across 50+ clients (75% retention, +15% satisfaction).
• Drove a 20% revenue lift via improved lead conversion and cut turnaround time 20% through process improvements

Operations and Marketing Executive at Dedicated Academy Pvt Ltd (2015-08 – 2017-03)

• Ran recruitment operations, outreach, and social campaigns: +30% event attendance, +15% enrolments; competitor analysis improved resource efficiency ~50% and cut marketing turnaround 20%.
• Managed student outreach and social media campaigns, contributing to a 15% increase in enrolments.

Post Graduate Certificate Program in Product and Brand Management – IIM Nagpur (2024 – 2025)

Bachelor of Business Administration – Saurashtra University (2012 – 2015)