Sneha Mhaiskey

Dedicated DevOps Engineer with 3.7+ years of hands-on experience in CI/CD pipeline design, infrastructure automation, Kubernetes orchestration, and cloud platform management on AWS and GCP. Proficient in Terraform IaC, Ansible configuration management, Jenkins, Docker, and full-stack observability using Prometheus, Grafana, ELK, and New Relic. Experienced in managing production SaaS workloads, implementing security best practices, Kafka-based event streaming, and Nginx optimization.

Strong collaborator with development teams to streamline deployments, improve performance, and ensure infrastructure reliability at scale.

DevOps Engineer - Grasko Solutions Pvt. Ltd. - Bengaluru, KA, India

(2023-09)

• Designed and implemented end-to-end CI/CD pipelines using Jenkins and GitHub Actions for seamless continuous integration and deployment across multiple SaaS projects.
• Managed and orchestrated containerized applications using Kubernetes (Deployments, Services, ConfigMaps, Secrets, Persistent Volumes, StatefulSets, Ingress) and Helm charts for packaging and release management.
• Built and maintained Docker and Docker Compose environments for development and production; managed container lifecycle across multi-environment deployments.
• Implemented and maintained Infrastructure as Code (IaC) using Terraform for provisioning AWS cloud resources including EC2, VPC, IAM, ELB, and Auto Scaling.
• Managed observability stack with Prometheus, Grafana, ELK (Elasticsearch, Logstash, Kibana), Kafka UI, and New Relic for comprehensive monitoring, logging, and APM across production platforms.
• Managed and monitored Apache Kafka clusters and Kafka UI for event streaming and message-driven architectures in production environments.
• Configured and optimized Nginx as a reverse proxy and load balancer; tuned configurations to align with application performance and scalability requirements.
• Performed Ansible-based patch management, configuration management, and software updates for improved security and stability across server fleets.
• Implemented security best practices including RBAC, IAM policy management, SonarQube integration in CI/CD pipelines for code quality and vulnerability detection.
• Managed and monitored production application performance on AWS and GCP; handled incidents, resolved production issues, and maintained system reliability for US-based clients.
• Developed and maintained bash and AWS CLI automation scripts for routine operational tasks, service management, and database backups.
• Provided technical support to US-based customers resolving server performance, security, and application issues; coordinated releases with development teams to ensure minimal downtime.
• Deployed Windows services and managed Android, iOS, and Windows build pipelines for cross-platform application delivery.
• Managed SQL Server Reporting Services (SSRS) for data-driven reporting and analytics.
• Handled issues and requirements through Jira and Request Tracker ticketing systems.

Linux Admin Trainee - Grasko Solutions Pvt. Ltd. - Bengaluru, KA, India

(2022-09 - 2023-09)

• Administered Linux servers (RedHat, Ubuntu, Debian) — managed SSH, DNS, NFS, FTP, SMTP/Postfix, httpd web servers, firewall rules, LVM, iSCSI, and cron jobs.
• Assisted in provisioning and monitoring AWS services (VPC, EC2, ELB, Auto Scaling, S3, IAM, Route 53, SQS, SNS) for development and staging environments.
• Gained hands-on Kubernetes and Docker experience alongside senior engineers; supported monitoring file systems, CPU load, and system logs for production reliability.

Trainee — RHCSA / RHCE / AWS - Grras Solution - Nagpur, Maharashtra, India

(2022-01 - 2022-06)

• Completed RHCSA and RHCE training covering Linux administration, Ansible automation, storage management, and network services configuration.
• Completed AWS Solutions Architect – Associate training covering VPC, EC2, ELB, Auto Scaling, S3, IAM, SSM, Route 53, CDN, SQS, and SNS.

Bachelor of Engineering - Information Technology - Nagpur University (2018 - 2021-11)

Diploma - Computer Science and Engineering - Tulsiramji Gaikwad Patil College of Engineering and Technology, Mohgaon (2015-06 - 2017-05)