Snehal Salekar

To be a part of an organization where I use my skill and knowledge to accomplished goals and simultaneously enhance it to seek challenging assignment and responsibility.

Relationship Officer – Home Loans - HDFC Sales Pvt. Ltd.

• Assisted customers with home loan applications.
• Verified documentation and coordinated with processing teams.
• Built and maintained client relationships.

Customer Support Executive - Enser Communication Pvt. Ltd

• Resolved customer queries through phone support.
• Maintained service quality standards and documentation

Executive – Customer Relationship - True Elements Pvt. Ltd. - Pune

• Managed customer relationships and complaint resolution.
• Coordinated with internal departments to improve service delivery.

Customer Service Representative - One Point One Solutions - Navi Mumbai

• Managed customer communication and maintained accurate records.
• Coordinated with cross-functional teams to resolve issues efficiently.
• Prepared reports and ensured process compliance.

Customer Support Executive - Mannat Foundation BPO - Khopoli

• Handled inbound customer support
• Maintained service quality and customer satisfaction

MBA - Human Resources - D. Y. Patil University

Bachelor of Arts - T.Y.B.A. - University of Mumbai