Snehalatha Medisetti

Detail-oriented QA Engineer with 1 year of experience in Manual Testing and Application Support. Experienced in executing test cases, performing Functional, Regression, Smoke and Sanity Testing, defect reporting, release validation and user issue resolution. Hands-on experience with Jira and Zendesk. Familiar with SDLC, STLC and SQL (Basic Knowledge). Seeking an opportunity to contribute to software quality and application support in a reputed organization.

QA Engineer (Manual Testing) & Application Support Engineer - Yati Technology

(2025-07 - 2026-07)

• Executed manual testing for web-based applications according to business requirements and functional specifications.
• Executed test cases for new features and enhancements.
• Performed Functional, Regression, Smoke and Sanity Testing before production releases.
• Identified, documented and tracked defects using Jira and verified fixes after developer resolution.
• Provided application support by analyzing and resolving user-reported issues through Zendesk.
• Performed release validation and post-deployment verification to ensure stable production releases.
• Worked closely with developers and business stakeholders to resolve issues and improve application quality.
• Maintained testing documentation and ensured timely communication of testing status.

Bachelor of Technology - B.Tech - Sir C.R. Reddy College of Engineering (2021 - 2025)