Sohail Shaikh

Export documentation assistant

Talent

Mumbai, MaharashtraMember since September 9, 2023

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About

Currently working in: M.S.C Lines as Documentation assistant and since August 2017 – Till Date.

Currently having 11+ years of experience in shipping industry.

CSAV Norasia Lines India Pvt ltd.

[From February 2011 – Till June 2015]

Generation of Bl draft’s as per customer SI.
Doing updation in BL drafts as per correction received from customers.
Attending customer’s calls and providing on time and prompt resolution for queries and complaints of clients.
Handling export BL counter preparing correct invoicing to the customers.
Manifesting Local charges in system.
Checking and updating free days in system.
Resolved the issues related to Freight rates & MBL Clause & all related queries.
Proactively involved in interaction with customers with regards to their requirements & issues.
Issuance of Original BL after checking shipping bill.

M.S.C Lines (Mediterranean shipping company)

[From August 2017 – Till Date]

Generation of Bl draft’s as per customer SI.
Attending customer’s calls and providing on time and prompt resolution for queries and complaints of clients.
Processing pre audit data
Following up on the emails and ensuring that it is chased as per the timelines.
Completion of work prior manifest transmission.
Keeping the individual tracker follow up file up to date so that there is visibility of work pending.
Regular interaction with teammates giving updates regarding the process.
Coordinating with pre and post audit teams.
Attending incoming customer’s inquiry to clear their requirement.
Coordinating with various internal teams.