Sales Head - BHR Elite Edge Pvt Ltd. - Bangalore, India
(2024-03 - 2026-05)
- Develop and implement sales strategies to drive property sales to meet revenue targets and business objectives.
- Manage the sales pipeline, from lead follow-ups to deal closure and maintain the Same on CRM systems to ensure timely conversions and accurate forecasting.
- Build and nurture relationships with agents and other channel partners to expand sales opportunities.
- Conduct in-depth market and competitive analysis to identify trends & opportunities in order to enhance sales pitches
Sales Manager - DS-MAX Properties Pvt Ltd - Bangalore, India
(2018-02 - 2024-02)
- Led the sales efforts across 20+ residential projects, achieving sales targets and driving revenue growth.
- Achieved sales targets consistently, meeting monthly and quarterly revenue objectives.
- Worked in channel sales, collaborating with real estate agents and external partners to optimize lead conversion and sales.
- Developed and maintained relationships with key clients, ensuring a smooth customer journey.
- Managed end-to-end sales processes, including prospecting, lead generations, client presentations, and negotiations.
- Handled CRM tools to manage customer data, track sales pipelines, and generate reports for senior management.
- Trained and supervised a team of sales associates, monitoring performance and implementing strategies to enhance productivity.
- Conducted market research and competitor analysis to identify trends, refine sales strategies, and recommend pricing adjustments.
- Attended events, and exhibitions to attract potential buyers and enhance brand visibility.
Senior Sales Associate - Sona's - Bangalore, India
(2015-04 - 2018-01)
- Managed end-to-end sales operations for mobile phones, ensuring timely distribution and consistent achievement of sales targets.
- Built and maintained strong relationships with retailers and distributors to drive sales and expand market reach.
- Conducted market research to identify trends, track competitor activities, and support the development of effective sales strategies.
- Analyzed sales data, prepared reports for senior management, and collaborated with marketing and logistics teams for smooth execution
Customer Support Associate - Flipkart - Bangalore, India
(2014-09 - 2015-03)
- Responded to customer inquiries via phone, email, and chat, delivering timely and accurate information across multiple support channels.
- Efficiently handled complaints, returns, refunds, and escalations, ensuring high levels of customer satisfaction and adherence to company policies.
- Assisted customers with order placement, tracking, delivery updates, and post-purchase support, ensuring a smooth customer journey.
- Worked closely with internal teams to resolve product or service issues and troubleshoot customer problems effectively.
- Maintained accurate records of customer interactions and provided insights to management for service improvement.
- Participated in regular training sessions to stay updated on product knowledge, policies, and customer service best practices.
Senior Sales Associate - Spice Distributors - Bangalore, India
(2013-06 - 2014-06)
- Expanded client accounts and consistently exceeded sales targets by identifying new opportunities and nurturing existing relationships
- Built and maintained strong relationships with retail partners and distributors to drive sales performance and market presence.
- Conducted market analysis to identify trends, potential clients, and informed strategic sales initiatives and promotions.
- Delivered product training to retail staff, improving their knowledge and enhancing their ability to drive in-store sales.
- Monitored inventory, coordinated with logistics for timely delivery, and analyzed sales data to optimize strategies and execution.
