Service Delivery Manager/ Project Manager
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Experienced IT Project Manager with 10+ years in application support and delivery, managing ERP/POS projects across global regions including the US, UK, Singapore, and the Philippines, delivering results through Agile and Waterfall methodologies. Proven track record of managing cross-functional teams, ensuring on-time delivery of projects. Adept at project planning, risk mitigation, stakeholder communication, and post-project evaluations.
Demonstrates strong leadership in driving initiatives, resolving critical incidents, and aligning IT services with business objectives.
Experienced IT Project Manager with 10+ years in application support and delivery, managing ERP/POS projects across global regions including the US, UK, Singapore, and the Philippines, delivering results through Agile and Waterfall methodologies. Proven track record of managing cross-functional teams, ensuring on-time delivery of projects. Adept at project planning, risk mitigation, stakeholder communication, and post-project evaluations.
Demonstrates strong leadership in driving initiatives, resolving critical incidents, and aligning IT services with business objectives.
I hold a Bachelor's degree in Computer Applications(BCA), providing me with a strong foundation in technology and software systems. I further enhanced my expertise with an MBA specializing in Business Analytics and Supply Chain & Operations Management, equipping me with strategic and analytical skills to drive business efficiency and informed decision-making.
