Somdeb Banerjee

An accomplished analytical thinker and passionate problem solver who has the ability to interpret and resolve complex operational issues. Evaluating complex operational issues of the organization and taking appropriate action to improve operational performance.

• Specialize in international Cargo tracking & delivery related solutions. Provide world class Subject Matter Expertise for Cargo Booking, EDI Tracking, Rate Auditing, Carrier Billing, Roll Over Tracking, Contract Management and much more to create and maintain supply chain solutions across the Globe.
• Responsible for publishing the daily, weekly, monthly MIS on New Business and Renewal Receipting of branches.
• Manage complaints and investigations relatedto customer complaints.
• Analyze data and prepare dashboards for internal and external stakeholders.
• Manage communication with various stake holders includingend customers.
• Review and inspect reportand other supporting documents for compliance purposes.

An accomplished analytical thinker and passionate problem solver who has the ability to interpret and resolve complex operational issues. Evaluating complex operational issues.