Sonakshi Gupta

Resourceful TPA Administrator known for high productivity and efficient task completion. Specialize in claims processing, compliance management, and customer service excellence. Excel in communication, problem-solving, and time management to deliver outstanding results in fast-paced environments.

TPA & HR Manager - Aastha Maternity & Laparoscopy Centre - Lucknow

(2023-07)

• Handing TPA/Health Insurance Cases/Patients
• Empanelment process in various insurance company
• Corporates tie-ups
• Handling HR data
• Quality assurance & NABH process
• Developed and implemented HR strategies to improve employee engagement and retention
• Organized and facilitated team-building activities, including monthly staff meetings
• Conducted recruitment process for new hires, including job postings, interviews and background checks

TPA & HR Manager - Globe Healthcare

(2018-07 - 2023-06)

• Handing TPA/Health Insurance Cases/Patients
• Empanelment process in various insurance company
• CGHS Empanelment
• Ayushman Empanelment
• Handling HR data
• Quality assurance & NABH process

Office Executive - Dr. M.C.Saxena Group Of Colleges

(2015-01 - 2018-12)

• Manage incoming and outgoing mail along with shipping and receiving duties
• Handling parents & students enquiries
• Maintain accurate staff records like salary, attendance etc
• Maintain File records and data
• Prepare and distribute bulletins and newsletters

Radio Jockey - All India Radio (Lucknow) - Lucknow

(2009-01 - 2010-12)

• Voice over for Ads/Commercials, jingles & sparkles
• In house creative copywriting, creating innovative ideas for upcoming events
• Create new ideas for Ads/Commercials

MBA - Human Resources Management - Gautam Buddha Technical University (2015-06)

Bachelor of Arts - Computer Applications & English - Lucknow University (2012-06)

Intermediate - Board of High School & Intermediate Education UP (2007)

High School - Board of High School & Intermediate Education UP (2005)