Senior Executive Sales - M04 - TÜV Rheinland Group - India
(2025-08)
Serves as Senior Executive Sales professional responsible for meeting and exceeding sales targets, developing customer focus lists, identifying solutions for customer needs, generating new leads, maintaining customer relationships, and ensuring documentation in CRM tools.
- Meets and exceeds sales targets: generation of order income and revenue from new and existing large and medium customers as defined in the sales plan
- Develops and maintains a customer focus list (together with Area Sales Manager) by proposing focus customers and business opportunities based on marketing leads, own opportunities, certificate expiry lists, market knowledge etc
- Identifies solutions for customer needs, if necessary with the involvement of Subject Matter Experts
- Generates new leads (e.g. on fairs) and converts assigned sales leads generated by e.g. marketing or other channels
- Executes customer visits and / or visits of industry events
- Acquires new customers
- Maintains / grows customer loyalty and ring-fences critical business through regular customer interaction and visits
- Maintains positive relationships with existing customers to up-sell the service portfolio
- Recovers lost customers
- Documents all activities in the relevant TR IT tools (e.g. Salesforce.com)
- Ensure adherence to the HSE roles, responsibilities & accountabilities as defined in MS-0047700-HSE Roles Responsibilities & Authorities
- Comply and ensure implementation of the company's and the customer's Quality, Health and Safety and Environmental Process requirements
Technical Sales Engineer - Silson India Pvt Ltd - India
(2020-11 - 2025-03)
Engaged with clients to understand unique challenges in oil, gas, and energy sectors. Conducted technical assessments and presented complex technologies to clients. Identified new business opportunities and managed relationships with key decision-makers. Provided expert advice on product specifications and system integrations. Developed technical proposals and customized solutions.
- Engage with clients to understand their unique challenges in oil, gas, and energy sectors
- Conduct technical assessments to recommend tailored solutions that maximize efficiency and safety
- Present complex oil & gas technologies (e.g., drilling equipment, pipeline systems) in simple, compelling terms
- Conduct on-site or virtual product demos showcasing performance and value
- Identify new business opportunities within the oil & gas sector
- Develop and manage relationships with key decision-makers and stakeholders in energy companies
- Provide expert advice on product specifications, system integrations, and optimization for upstream, midstream, and downstream operations
- Monitor competitor offerings and industry regulations maintain a competitive edge
- Offer solutions that enhance productivity, safety, and environmental compliance
- Prepare technical proposals, pricing quotes, and customized solutions based on client requirements
- Work with engineering teams to ensure products meet client standards and regulations
- Build long-term relationships with oil & gas clients, ensuring high levels of satisfaction and repeat business
- Act as the primary point of contact for post-sale support and follow-up
- Work with R&D and product development teams to innovate and refine solutions
- Ensure smooth product delivery, installation, and troubleshooting in the field
- Stay ahead of technological advances and trends in the oil & gas industry (e.g., automation, renewable energy)
- Responsible for company audits and certifications
- Ensure that any changes to National or International Standards to which the Company operates
- Attending Technical Discussions with Clients and convincing them are updated as and when changes are implemented so as to comply to the latest requirements
- Facing Audits-ISO/API/etc. single-handedly
- Renew, update and circulate revisions to the Quality Assurance Procedures as they occur through the issuance of controlled documents in order to ensure that only the latest documents are in use
- Follow-up with Customer and Intimation of Order status to clients
- Conduct Internal Quality (QMS) Audits, raise NCRs in case of noncompliance and ensure it's close outs
- Prepare internal audit reports in order to ensure compliance to requirements
- Liaison with all Managers, Head of Departments & Supervisors to ensure that QA activity is carried out without disrupting any operational activity
Quality Engineer - INTEREK - India
(2014-09 - 2020-01)
Managed quality assurance and inspection activities for industrial projects. Handled inspection agencies and maintained all required QC department documentation. Resolved client queries and prepared required documents for various inspection stages.
Senior Quality Engineer - Micon Valves (India) Pvt. Ltd - India
(2014-09 - 2020-01)
Conducted pattern inspection and managed relationships with inspection agencies including Lloyds, B.V, T.U.V., B.H.E.L, Mecon, and S.G.S. Maintained all required QC documentation and resolved client queries regarding inspection comments and order finalization. Prepared inspection documents, managed hydro testing, verified valve materials and specifications.
- Done Pattern inspection. And Inspection agencies handled like (Lloyds, B.V, T.U.V.& (B.H.E.L), Mecon, S.G.S etc)
- Making and maintaining all documents required and handled by Qc Department
- Solving and discussing client's queries as per the comments after order finalization or inspection
- Preparing all the documents required for TPI, Stage Inspection, Final Visual inspection of valves and preparing Punch list after installation
- With the help of clients approved Drawings & Allotting Serial numbers to the valves, making name plates of each valve
- Maintain records of the department
- Preparing work orders, contract reviews & In process Inspection report for Maintaining work order status
- Making Hydro testing as per standard specifications
- Checking the valve materials as per standard specifications
- Ensure satisfactory identification of materials, proper protection of valves and fittings
- Verify proper size and class of valve, rating of flange face and fittings
- Aware of basics of actuations & actuators. Done receiving inspection i.e. checking of Material Test Certificate reports, along with traceability & maintaining the documents of the same
- Conducting petrol inspection in process i.e. dimension & maintaining the documents of the same
- Final testing of valves & maintaining the documents of the same
- Handling third party inspection & doing the documentation of the same
- Maintaining & checking of all above. Referring of standards & codes
