Sonali Kumari
Ms
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About
Operations Executive with hands-on experience in workflow optimization, EDI (Electronic Data Interchange) analysis, and cross-functional team coordination. Proven ability to streamline business processes, identify operational inefficiencies, and implement data-driven improvements. Skilled in managing daily operations, resolving client issues, and supporting back-end systems with precision and timeliness.
Possess a strong foundation in Computer Applications and a consistent track record of supporting organizational goals through analytical thinking and efficient execution. Committed to continuous learning and contributing to process excellence in a dynamic work environment.
Experience
Operations Executive at Infosys (2022-05 – 2023-01)
Managed cross-functional communication and operational analysis at Infosys.
- Managed cross-functional communication among logistics, procurement, and service teams.
- Analyzed operational data to improve efficiency and reduce costs.
- Integrated internal tools using Java and ERP systems.
- Generated performance reports using Excel for strategic insights.
- Maintained SOPs and ensured adherence to vendor-client SLAs.
EDI Analyst at A3 Logics Pvt. Ltd. (2021-08 – 2021-12)
Coordinated EDI map development and system integration testing.
- Coordinated EDI map development with OpenText.
- Assisted in test planning, test data creation, and system integration.
- Supported full-cycle EDI testing from beta to production.
- Contributed to business case development through operational research.
Education
MCA in Master of Computer Applications – LNCT University (2023 – 2025)
BCA in Bachelor of Computer Applications – ICFAI University (2018 – 2021)
