Sonali Kumari

Operations Executive with hands-on experience in workflow optimization, EDI (Electronic Data Interchange) analysis, and cross-functional team coordination. Proven ability to streamline business processes, identify operational inefficiencies, and implement data-driven improvements. Skilled in managing daily operations, resolving client issues, and supporting back-end systems with precision and timeliness.

Possess a strong foundation in Computer Applications and a consistent track record of supporting organizational goals through analytical thinking and efficient execution. Committed to continuous learning and contributing to process excellence in a dynamic work environment.

Operations Executive at Infosys (2022-05 – 2023-01)

Managed cross-functional communication and operational analysis at Infosys.

• Managed cross-functional communication among logistics, procurement, and service teams.
• Analyzed operational data to improve efficiency and reduce costs.
• Integrated internal tools using Java and ERP systems.
• Generated performance reports using Excel for strategic insights.
• Maintained SOPs and ensured adherence to vendor-client SLAs.

EDI Analyst at A3 Logics Pvt. Ltd. (2021-08 – 2021-12)

Coordinated EDI map development and system integration testing.

• Coordinated EDI map development with OpenText.
• Assisted in test planning, test data creation, and system integration.
• Supported full-cycle EDI testing from beta to production.
• Contributed to business case development through operational research.

MCA in Master of Computer Applications – LNCT University (2023 – 2025)

BCA in Bachelor of Computer Applications – ICFAI University (2018 – 2021)