Sr. Executive at Johnson Controls India (2023-06 – Present)
FI/CO Consultant supporting Level 3 tickets for Financial Accounting within SLA and analyzing business requirements to deliver effective solutions.
- Analyzing business requirements and support tickets to deliver high-quality, effective solutions.
- FI/CO Consultant - Supported to Level 3 tickets for Financial Accounting (FI) within SLA.
- Interacting with cross-functional and technical consultants to get the inputs on issues.
- Assisted end users in maintaining and updating on master data.
- Interacted with the technical consultants in developing the customized report & prepared functional specifications.
- Providing solution for area like Account payable, Receivable, Asset accounting, Internal Orders, Tax issue.
- Worked in a team to resolve complex support issues related to Bank Payments, Product Costing, Asset Management.
Sr. Officer at Wipro Ltd. (2022-06 – 2023-03)
Resolved user issues on timely basis and provided level 4 end-user support in operating systems.
- Resolved User issues on timely basis.
- Solving of maintenance Issues in the area of G/L, A/P, A/R.
- Involved in the level testing and integration testing.
- Analyze issues and provide resolution.
- Provided level 4 end-user support in operating systems.
Accounts Executive at Infosys BPM Ltd. (2018-06 – 2022-06)
Handled accounts payable processes including invoice posting, matching, and vendor issue resolution.
- Analysis purchase order by expenses type (Coding to invoice).
- 2 Way matching, 3-way matching.
- Daily auditing of Invoices, Statement, Credit Memo & Utility.
- Posting Invoices with multiple exceptions.
- Resolving different kinds of posting and coding related queries on daily basis.
- Solving escalated issue in process (accounts payable) of vendors.
- Handling reversal and correction of invoices in SAP and SAP VIM.
