Sonje Vaibhav

To secure a challenging position in a reputable organization to expand my learning knowledge and skills. Secure a responsible career opportunity to fully utilizes and skills, While making a significant contribution to the success of the company.

Collection Manager - Chola Mandalam investment & Finance ltd - Nasik

(2026-03)

• Managed collection activities for BKT 0,1,2,and 3. consumer durable finance accounts, ensuring timely recovery of overdue payments.
• Maintained strong customer relationships while negotiating repayment plans and resolving payment disputes.
• Monitored overdue accounts and updated collection status in CRM/software systems.
• Coordinated with sales and finance teams to ensure smooth account reconciliation and issue resolution.
• Achieved monthly collection targets while adhering to company policies and compliance standards.
• Prepared daily and monthly MIS reports related to collections, recovery status, and customer accounts.
• Identified high-risk accounts and escalated critical cases for legal or further recovery action.

Senior Executive - ICICIC BANK (I-Process services ind .pvt ltd) - ICICI BANK Ltd, Nasik

(2020-02 - 2026-03)

Personal /Car / Commercial loan collection executive with ICICI BANK.

• Handling delinquent BKT 0,1,2,and 3.
• Customer handling regarding issues for nonpayment of installment due to customer service issues.
• Follow process as per bank guide line.
• Coordinate with customers to analyze financial situation.
• Ability to resolve all customer issue. And Good convincing power
• Update all customer information such address change or telephone numbers
• Legal documentation of delinquent customers.

Executive - Kapaleshwar Enterprises (Agency)

(2019-09 - 2020-02)

Credit Card collection Bkt 2 and 3.

S.S.C. - Modern High School, Nasik (2007-03)

H.S.C - Gramodaya College (2009-02)

Bcom - YCMOU College, Open University Of Pune (2017)