Sonu Kumar

Results-driven Data Analyst with hands-on experience in large-scale data analysis, process automation, RCA (Root Cause Analysis), and API-driven workflows at Paytm. Skilled in SQL, Python, Trino, AWS S3, Excel, Tableau, and backend automation for operational intelligence and workflow optimization. Experienced in building automation workflows using REST APIs, multithreading, and scalable backend processes to reduce manual effort and improve operational efficiency.

Strong expertise in data analytics, dashboarding, large dataset processing, API integrations, and business reporting.

Data Analyst - Paytm

(2025-04)

• Analyze large-scale transactional and operational datasets using SQL, Python, Trino, and Excel.
• Perform Root Cause Analysis (RCA) for customer issues and payment failures.
• Develop automation workflows using Python and REST APIs.
• Built automated ticket update systems integrating Trino pipelines with DevRev APIs.
• Support dashboarding and reporting requirements using Apache Superset and BI tools.
• Work extensively with AWS S3 workflows for data handling and reporting.

Associate – Integration - Paytm

(2023-12 - 2025-10)

• Provided technical support and troubleshooting for merchant payment integrations.
• Analyzed Kafka logs and transaction data to identify payment failures.
• Utilized SQL queries for data extraction, validation, and operational analysis.
• Assisted in backend API debugging and integration issue resolution.

SQL Developer - Silaris Informations Pvt Ltd

(2022-12 - 2023-12)

• Managed large datasets using SQL procedures, triggers, and validation techniques.
• Performed data analysis and reporting to support operational decision-making.
• Worked on backend support and data workflow optimization.

Data Analytics Program - Data Analytics - Masai School (2022)

B.Tech - Electrical & Electronics Engineering - Accurate Institute of Management and Technology (2017)