Sonu Raj

Desktop Support professional with 1 year of experience in technical support and end-user assistance, seeking a position where I can utilize my knowledge, troubleshooting skills, and customer-support abilities while contributing to organizational growth and continuously developing my technical expertise.

Desktop Support Engineer at IIHT (2025-03 – 2026-04)

• OS formatting and data backup; Excel troubleshooting.
• User ID creation, deletion, and IMAC modification.
• Operating system installation and configuration.
• Printer addition and network settings for Wi-Fi and LAN.
• Domain joining and Active Directory support.
• Outlook configuration and troubleshooting.

MCA – LNCT University (2025)

B.Sc – LNMU University (2023)

12th – BSEB (2020)

10th – BSEB (2018)