Dynamic and result-oriented retail and business operations professional with over 8 years of experience
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Dynamic and result-oriented retail and business operations professional with over 8 years of experience in Sales Management, Business Development, Account Management, and Retail Operations across consumer durable and electronics industries. Currently working with Infiniti Retail Limited (Croma), a Tata Enterprise, managing business operations across West Bengal, Odisha, and North East India. Skilled in dealer and distributor management, business analysis, sales growth strategies, market expansion, operational planning, and team coordination.
Proven ability to build strong partner relationships, improve business performance, and drive revenue growth through data-driven decision-making and strategic execution.
Assistant Manager – Account Management & Business Analysis at Infiniti Retail Limited (Croma) (2024-10 – Present)
Managing business operations across West Bengal, Odisha, and North East states. Handling 30+ dealers and 2 distributors while driving sales growth, business planning, and partner management.
Floor Manager at Khosla Electronics Pvt. Ltd. (2022-01 – 2024-12)
Managed retail floor operations, customer engagement, merchandising, and sales activities.
In-Shop Demonstrator at Khosla Electronics Pvt. Ltd. (Payroll: A.O. Smith India) (2020-01 – 2022-12)
Handled product demonstrations, customer interaction, and sales support activities.
In-Shop Demonstrator at Khosla Electronics Pvt. Ltd. (Payroll: Usha International Ltd.) (2018-01 – 2020-12)
Managed customer engagement and supported retail sales campaigns.
Group Leader – Direct Sales at Eureka Forbes Ltd. (2015-01 – 2018-12)
Led direct sales operations and supervised field sales activities.
Bachelor of Arts in B.A. – Indira Gandhi National Open University (IGNOU) (2016-01)
