General Manager - Hotel La Franklin, Paradip - Paradip
(2025-01)
Pre-opening hotel with 52 rooms, 1 gym, 1 restaurant, 1 bay view, 1 bar, 3 banquet halls and a lawn.
- Lead and motivate all hotel departments to ensure smooth operations and excellent guest service
- Monitor guest feedback, resolve complaints promptly, and maintain high service standards
- Manage budgets, control costs, increase revenue, and achieve profitability targets
- Oversee daily hotel operations, ensuring compliance with company policies, safety, and quality standards
- Develop marketing strategies, build client relationships, and drive occupancy and revenue growth
- Successfully managed overall hotel operations, ensuring high standards of guest satisfaction, service quality, and operational efficiency
- Led and developed a multidisciplinary team, conducting training programs, performance evaluations, and employee engagement initiatives
- Achieved revenue growth through strategic sales and marketing efforts, including corporate tie-ups, banquet sales, and room occupancy optimization
- Controlled budgets and operational costs, improving profitability while maintaining quality standards across all departments
- Maintained strong guest relations and brand reputation, effectively handling guest feedback, resolving concerns, and ensuring memorable hospitality experiences
General Manager - The Bal Krishna Palace Jeypore - Jeypore
(2022-09 - 2024-12)
Pre-opening hotel with 24 rooms, 1 restaurant, 1 bar, 1 special rooftop and 1 banquet hall.
- Directed overall hotel administration, ensuring seamless coordination between Front Office, Housekeeping, Food & Beverage, and Sales departments
- Implemented service excellence standards, resulting in improved guest experiences, positive reviews, and repeat business
- Managed banquet, conference, and event operations, maximizing revenue opportunities through effective planning and execution
- Strengthened vendor and stakeholder relationships, ensuring timely procurement, cost efficiency, and uninterrupted hotel operations
- Ensured compliance with safety, hygiene, and statutory regulations, maintaining a secure and professional environment for guests and employees
Operation Manager - The Leela Palace Bangalore - Bangalore
(2020-07 - 2022-08)
Hotel with 357 rooms, 1 pure vegetarian restaurant, 1 coffee shop, 1 bar, 1 spa and 7 banquet halls.
- Managed daily Food & Beverage operations, ensuring smooth service delivery across restaurants, banquets, room service, and events
- Led and supervised F&B teams, providing training, scheduling manpower, and maintaining high service standards
- Monitored food and beverage costs, controlling inventory, reducing wastage, and improving operational profitability
- Ensured guest satisfaction, handling customer feedback, resolving service issues, and enhancing the overall dining experience
- Coordinated with Kitchen, Sales, and Banquet departments, ensuring successful execution of events, promotions, and special functions
Food & Beverage Manager - The Leela Palace Bangalore - Bangalore
(2018-03 - 2020-08)
- Oversaw all Food & Beverage operations, ensuring exceptional service quality and guest satisfaction across restaurant, banquet, and room service outlets
- Managed revenue, budgeting, and cost control, optimizing profitability through effective pricing, inventory management, and waste reduction
- Led, trained, and motivated F&B staff, fostering a high-performance culture and maintaining service excellence standards
- Developed and implemented promotional activities, seasonal menus, and sales strategies to increase guest footfall and revenue
- Ensured compliance with food safety, hygiene, and quality standards, maintaining a safe and professional dining environment for guests and employees
F&B Manager - Hotel Royal Orchid Bangalore - Bangalore
(2017-08 - 2018-02)
Hotel with 93 rooms, 2 restaurants, 1 bar, 3 banquet halls with 2 lawns.
Banquet Manager - Royal Orchid Bangalore - Bangalore
(2015-11 - 2017-03)
Banquet Manager - The Leela Palace Bangalore - Bangalore
(2012-06 - 2015-10)
Hotel with 356 rooms, restaurant, bar, gym, spa, banquet hall and board room.
F&B Executive - Hotel Fortune Bangalore - Bangalore
(2010-06 - 2011-09)
F&B Executive - Country In Suits Mysore - Mysore
(2009-11 - 2009-02)
Pre-opening position.
Trainee - Taj Vivanta Bangalore - Bangalore
(2006-01)
