Soumak Basak

L&D professional with life insurance experience across sales training, bancassurance, capability building and stakeholder engagement.

Currently Assistant

Manager – L&D at PNB MetLife, delivering product, process, induction and IRDAI training while supporting branch-level coaching, sales enablement, performance campaigns and learning interventions.

Assistant Manager, Learning & Development - PNB MetLife India Insurance Company Ltd.

(2023-01 - 2026-12)

• Designed and delivered product, process, induction and IRDAI training for internal sales teams and bank-partner staff.
• Conducted branch visits to train, coach and engage frontline sales staff while partnering with branch leadership.
• Created training content, performance-improvement strategies and communication plans aligned with sales objectives.
• Drove sales campaigns through contest design, MIS/performance dashboards, weekly communications and recognition programs.
• Used follow-ups and feedback loops to reinforce learning and support performance improvement; hosted R&R events and training workshops.

Human Resources Intern - Raymond Limited

(2022-07 - 2022-10)

• Studied modern recruitment/onboarding systems and ATS potential; interviewed employees and HR personnel across Shirting & Suiting.

Management Intern - Offbeat CCU

(2022-06 - 2022-07)

• Analysed client data covering lead generation, guerrilla marketing and stakeholder management.

PGDM - HR - Indira School of Business Studies, Chanakya Education Society (2021-01 - 2023-12)

BBA (Hons) - Marketing - Techno India University, WBUT (2017-01 - 2020-12)