Product Owner / Business Systems Analyst (Software Engineer II) at PowerSchool Group LLC (2024-10 – Present)
Leading K-12 EdTech provider — Student Information Systems & State Compliance Reporting
- Own the product backlog for state compliance reporting workstreams across PEIMS (TX), PIMS (PA), and NJ SMART — defining product vision for each reporting cycle, decomposing regulatory mandates into epics, user stories, and precise acceptance criteria, and prioritising delivery using MoSCoW against compliance deadlines.
- Drive sprint ceremonies end-to-end: backlog refinement, sprint planning, sprint review, and retrospectives — maintaining Definition of Ready and Definition of Done across a cross-functional team of engineers, QA, and compliance experts.
- Represent the Voice of Customer by auditing Salesforce support cases to understand district pain points; feed findings directly into backlog prioritisation and acceptance criteria refinement.
- Reduced actionable defect backlog by ~20% using AI-assisted code analysis to separate genuine bugs from data configuration issues; validated product outcomes via SQL reconciliation, reducing state submission errors by ~20% across two reporting cycles.
- Own gap analysis between evolving state regulations and current product functionality; drive resulting product decisions and roadmap-aligned enhancement proposals.
- State Compliance Reporting — Owned epics covering FTE funding, SPEC reporting, withdrawal/exit logic across PEIMS, PIMS, NJ SMART; maintained RTM from discovery through release.
- Ed-Fi Publishing — Defined requirements and acceptance criteria for conditional publishing workflows; validated multistate compliance outcomes.
Product Owner (Senior Software Developer) at FNH Technologies Private Limited (2023-12 – 2024-08)
Healthcare & Fitness Software — Custom Development and Support
- Owned product backlog for two patient-facing modules — prioritised features using stakeholder input, defined user stories and acceptance criteria, and drove sprint delivery from requirement sign-off through UAT and production release.
- Gathered Voice of Customer from clinic users and patients through interviews and feedback sessions; translated insights into actionable backlog items and product improvements.
- Reduced customer-reported defects by ~10% across two releases by owning UAT planning, coordinating test execution, and holding the release gate until acceptance criteria were fully met.
Associate Senior Software Developer / Technical Product Owner at Oracle Cerner (2022-05 – 2023-12)
Multinational Health Information Technology provider — EHR Platforms and Services
- Owned product backlog for EHR platform workstreams — defined epics, decomposed into user stories with acceptance criteria, and drove prioritisation with clinical stakeholders and engineering leads.
- Led product discovery for monolithic-to-microservices migration — mapped current-state workflows, defined target-state product vision, and owned functional specifications and gap analysis artefacts.
- Investigated production incidents via SQL analysis and stakeholder interviews; owned root cause findings and drove resolution through backlog prioritisation and cross-functional coordination.
- Healthcare Workflow Optimisation — Owned epics and user stories for clinical documentation modernisation across 3 hospital client environments.
Software Engineer I / Technical Product Owner at Oracle Cerner (2020-10 – 2022-05)
Multinational Health Information Technology provider — EHR Platforms and Services
Technical Product Owner (Software Engineer) at Cosmic Strands Private Limited (2019-08 – 2020-08)
Editorial & Publishing Company
- Defined product requirements for an author management and payment portal through stakeholder workshops; drove delivery of features that generated $3,000 in revenue and grew website traffic by 70%.
Technical Product Owner (Software Engineer) at Vawsum Schools Private Limited (2017-02 – 2018-09)
Award-winning K-12 School Application
- Owned end-to-end product delivery for two school applications — conducted user research with school administrators, teachers, and parents; defined product backlog, user stories, and acceptance criteria covering RFID attendance, homework, exams, fee payments, and guardian video calls.
- Visited client school locations to validate product assumptions against real workflows; coordinated UAT, managed change requests, and owned release sign-off for both product launches.
