Sales Executive - Paytm - Kolkata, India
(2025-09 - 2025-10)
- Engaged customers to understand their needs and recommend suitable products.
- Developed relationships with clients to enhance customer loyalty and retention.
- Coordinated sales presentations and product demonstrations for potential clients.
Sales Executive - Phone Pe - Kolkata, India
(2025-01 - 2025-08)
- Engaged customers to understand their needs and recommend suitable products.
- Developed relationships with clients to enhance customer loyalty and retention.
- Coordinated sales presentations and product demonstrations for potential clients.
- Managed customer inquiries and resolved issues promptly and professionally.
- Sourced new sales opportunities through inbound lead follow-up.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
Selling SBI Credit Card to the Customer - SBI Credit Card Sell - Kolkata, India
(2024-03 - 2024-12)
- There i did learn some selling Skill and Communication Skills to the Customer.
- Assisted customers with product selection and recommendations.
- Handled customer inquiries and resolved issues effectively.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
Managing Customer Calls - Fusion BPO - Kolkata, India
(2023-03 - 2023-09)
- There i did learn Cold Calling and Customer handling.
- Answered customer inquiries about products and services efficiently.
- Resolved complaints by following established procedures effectively.
- Assisted customers with order placement and tracking seamlessly.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
