Senior Operations Analyst
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Index & ETF Data Analytics for the ETF & Benchmarking solutions Team at S&P Global.
Analyzing various aspects of Index & ETF data processing by meeting the SLA for Index & ETF data publication.
Handling various requests sent by clients for Custom baskets Rebalancing.
Resolving any queries (tickets) raised by clients related to the publications of both Indices & ETFs.
Guiding colleagues in analyzing any error or query related to processing Index and ETF Benchmarking data.
As a Senior Operations Analyst at S&P Global Market Intelligence, I specialize in Index and ETF Benchmarking and Analytics, providing critical insights and solutions to our global clientele. My strong analytical, project management, and problem-solving skills, honed through an MBA in Finance and certifications in financial forecasting, Scrum, and Six Sigma, enable me to deliver high-quality results efficiently.
In my role, I:
Analyze and process Index and ETF data
Handle custom basket rebalancing requests
Resolve client queries regarding Index and ETF publications
Guide colleagues in troubleshooting data-related issues
Enhanced accuracy and efficiency of Index and ETF data publication by 15%
Reduced ticket volume by 20%
Led a change project improving team workflow and collaboration
I am passionate about continuous learning and understanding global markets. My goal is to contribute to the success and growth of S&P Global Market Intelligence by delivering innovative and reliable Benchmarking and Analytics solutions.
I have completed my MBA in Finance from Alliance University in the year 2020
