Soumya Kulakarni

Assistant Manager – Global Programs Admissions - INSOFE Education Pvt Ltd - Hyderabad

(2021-05 - 2023-07)

Counseled prospective students via phone, walk-in, and digital channels on program options, eligibility, and fee structures — converting inquiries to confirmed admissions.
Owned the end-to-end admissions funnel: from lead enquiry through form filling to confirmed enrollment, consistently meeting assigned targets.
Conducted structured outbound follow-ups to nurture leads and improve inquiry-to-enrollment conversion rates.
Conducted mock visa interviews and structured intake interviews to assess student fit, improving readiness and success rates.
Coordinated with admissions panels and partner teams to streamline the selection workflow and resolve documentation issues.
Led a team of 3 counselors — managed daily operations, workload distribution, and performance tracking against service-level expectations.
Maintained daily MIS on calls, walk-ins, and lead status in internal admissions systems; tracked academic progress and program progression.

Senior Counsellor – Canada - IDP Education - Hyderabad

(2017-06 - 2021-04)

Delivered end-to-end counseling services — profile evaluation, program shortlisting, and personalized guidance — for 20+ student applications per month.
Achieved 60+ successful visa finalizations annually through thorough documentation support and compliance guidance.
Consistently met and exceeded enrollment and conversion targets through structured follow-ups and relationship management.
Advised students on institution and course selection aligned with academic background, career goals, and budget — mirroring the program-fit advisory role in the JD.
Maintained detailed Excel-based student trackers covering registration, application status, offers, and outcomes — ensuring audit readiness and reporting accuracy.
Built long-term student and parent trust, resulting in strong referrals and repeat counseling engagements.

Counselor – USA & Canada - IAEC Consultants Pvt Ltd - Hyderabad

(2014-01 - 2017-06)

Shortlisted universities and programs based on student profiles, eligibility, budget, and career objectives.
Provided end-to-end application guidance, ensuring accurate documentation, timely submissions, and compliance with institutional requirements.
Regularly counseled parents on program options, admission timelines, and processes — building trust and transparency throughout the admission journey.
Maintained comprehensive Excel-based student trackers to ensure operational accuracy and reporting readiness.

Tele-Counselor & Training Division Coordinator - IAEC Consultants Pvt Ltd - Hyderabad

(2013-07 - 2013-12)

Conducted tele-counseling and in-person counseling for IELTS, PTE, TOEFL, GRE, GMAT, and SAT programs — serving as single point of contact for prospective students.
Achieved higher counseling-to-enrollment conversion rates through consistent follow-ups and objection handling.
Routed qualified leads to overseas counseling teams, improving downstream admissions conversions.

Primary Caregiver | Family Sabbatical - Family

(2023-07 - 2026-04)

Took a planned break to care for a newborn and manage early childhood responsibilities.
Maintained professional engagement through continuous learning and career planning; actively upskilling for return to the workforce.
Strengthened time management, adaptability, and organizational skills — transferable directly to a target-driven admission role.

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