Regional Account Manager at JIO PAYMENTS SOLUTIONS LTD. (2024-03 – Present)
- Lead enterprise merchant acquisition and regional business development for payment gateways, QR, POS and Voice Box solutions.
- Manage distributors, resellers and FSE-led distribution channels, strengthening partner engagement, solution adoption and market penetration.
- Indirectly manage a 60–80+ field-person ecosystem and delivered a 40% month-on-month improvement in onboarding efficiency and field execution productivity.
- Lead Voice Box and QR Code rollout across Uttar Pradesh, Karnataka and Rajasthan, coordinating channel readiness, merchant adoption and execution.
- Identify regional business opportunities from prospecting through onboarding and activation; standardize sales SOPs to improve partner and field productivity.
- Collaborate with Product teams to convert merchant and market feedback into product improvements and feature enhancements.
Key Account Manager, East at BHARATPE (2021-03 – 2024-03)
- Developed strategic key-account plans through upselling, cross-selling, market analysis and new-business opportunities.
- Designed a key-account onboarding strategy, onboarding 50+ merchants and increasing transaction volumes and revenue contribution.
- Launched the platform across 150+ key accounts and 1,200+ outlets.
- Established and scaled a greenfield Eastern India business generating ₹399M+ monthly TPV across 386,000+ transactions.
- Secured 1,500+ active premium merchants contributing ₹50,000+ monthly TPV per merchant segment.
- Enabled onboarding of 100+ standalone merchants per month through enhanced FSE recruitment and management practices.
- Delivered the highest speaker sales in a single quarter (JAS FY23), setting a regional benchmark.
Key Account Manager (East) at PHONEPE (2019-03 – 2021-03)
- Acquired and onboarded 200+ key accounts across F&B, retail, healthcare and other sectors through strategic partnerships.
- Managed 150+ key accounts spanning 1,200+ outlets, driving regional transaction-volume growth and merchant relationships.
- Improved wallet share, retention and incremental revenue through structured account management and cross-selling.
Business Development Manager at OYO ROOMS (2018-02 – 2019-02)
- Led end-to-end territory business development, building supply pipelines and identifying new revenue opportunities.
Key Account Manager at ZOMATO MEDIA (2015-06 – 2018-01)
- Acquired and managed 300+ outlets across 120+ B2B F&B accounts through structured account management and relationship development.
- Executed strategic account initiatives and targeted marketing activations supporting business expansion.
Associate Manager, Sales at INDIABULLS DISTRIBUTION (2014-08 – 2015-05)
- Generated and converted B2B leads through targeted engagement and managed end-to-end client acquisition and servicing.
