Sourabh Joshi
IT & Technical Support Engineer
About
Dedicated and skilled IT & Technical Support Engineer with over 10 years of hands-on experience in Desktop Support, CCTV maintenance, Networking, Fire Safety, and IT Operations. Seeking to contribute technical expertise and problem-solving abilities to a reputable organization.
Experience
IT & Technical Support - V stainless llP - Dewas
(2025-01)
- Managed daily office operations including IT systems, facility maintenance, and administrative processes
- Handled CCTV systems, network setup, troubleshooting, and technical support
- Coordinated with vendors for maintenance, procurement, and service delivery
- Maintained records, reports, and documentation with high accuracy
- Managed inventory of office equipment and supplies
- Provided administrative support to multiple departments ensuring smooth coordination
- Ensured compliance with safety and operational standards
IT Officer - Navkar Technotex Ltd - Dewas
(2024-08 - 2025-12)
- Managing IT systems, networks and CCTV
- Troubleshooting desktop, hardware and server issues
- Handling biometric, fire safety and system monitoring
CCTV & Desktop Support Engineer - CISS Indore (Indian Institute of Technology Indore) - Indore
(2019-02 - 2024-07)
- Maintained CCTV systems, networking & access control
- Handled fire safety inspections & reports
- Provided technical support for desktops & servers
Desktop & CCTV Engineer - Progressive Infotech Pvt Ltd (Gabriel India Ltd Dewas) - Dewas
- Desktop support, network troubleshooting, CCTV installation & maintenance
Technical Support - Running 100 Dial Quick Service - Bhopal
- Handled customer technical issues and support operations
Service Engineer - Manish Agencies (HP World) - Indore
- Printer repairs, hardware support, customer service
Customer Support Engineer - HCL Infuse Ltd - Bhopal
- Handled customer queries, system troubleshooting & maintenance
Education
B.C.A - Computer Applications - M.M.Y.V. University
B. Com - Commerce - Vikram University, Ujjain
HSC Examination - M.P. Board
HSSC Examination - M.P. Board
