Sourabh Joshi

Dedicated and skilled IT & Technical Support Engineer with over 10 years of hands-on experience in Desktop Support, CCTV maintenance, Networking, Fire Safety, and IT Operations. Seeking to contribute technical expertise and problem-solving abilities to a reputable organization.

IT & Technical Support - V stainless llP - Dewas

(2025-01)

• Managed daily office operations including IT systems, facility maintenance, and administrative processes
• Handled CCTV systems, network setup, troubleshooting, and technical support
• Coordinated with vendors for maintenance, procurement, and service delivery
• Maintained records, reports, and documentation with high accuracy
• Managed inventory of office equipment and supplies
• Provided administrative support to multiple departments ensuring smooth coordination
• Ensured compliance with safety and operational standards

IT Officer - Navkar Technotex Ltd - Dewas

(2024-08 - 2025-12)

• Managing IT systems, networks and CCTV
• Troubleshooting desktop, hardware and server issues
• Handling biometric, fire safety and system monitoring

CCTV & Desktop Support Engineer - CISS Indore (Indian Institute of Technology Indore) - Indore

(2019-02 - 2024-07)

• Maintained CCTV systems, networking & access control
• Handled fire safety inspections & reports
• Provided technical support for desktops & servers

Desktop & CCTV Engineer - Progressive Infotech Pvt Ltd (Gabriel India Ltd Dewas) - Dewas

• Desktop support, network troubleshooting, CCTV installation & maintenance

Technical Support - Running 100 Dial Quick Service - Bhopal

• Handled customer technical issues and support operations

Service Engineer - Manish Agencies (HP World) - Indore

• Printer repairs, hardware support, customer service

Customer Support Engineer - HCL Infuse Ltd - Bhopal

• Handled customer queries, system troubleshooting & maintenance

B.C.A - Computer Applications - M.M.Y.V. University

B. Com - Commerce - Vikram University, Ujjain

HSC Examination - M.P. Board

HSSC Examination - M.P. Board