Sourav Dey

Customer-focused professional with hands-on experience in insurance sales, client engagement, and relationship management. Skilled in understanding client requirements, resolving objections, and driving lead conversion in target-driven environments. Adaptable, communicative, and committed to delivering excellent service across BPO, inside sales, and remote customer support roles.

Associate Agency Partner at Kotak Life Insurance (2025-12 – 2026-05)

• Engaged with prospective customers to assess financial protection needs and recommend tailored insurance solutions.
• Generated and managed sales leads through rigorous follow-ups, successfully negotiating and addressing objections to boost conversion rates.
• Maintained accurate, timely documentation of client records while working in a fast-paced, target-oriented environment.

Life Insurance Advisor (Internship) at Aditya Birla Sun Life Insurance (2025-09 – 2025-12)

• Educated customers on life insurance products, policy benefits, and customized coverage options.
• Executed lead generation strategies via customer outreach and referrals, building a strong pipeline of prospective clients.
• Facilitated policy documentation and streamlined customer onboarding processes to ensure a seamless client experience.

Bachelor's Degree – Dinabandhu Andrews College (2022 – Present)

Higher Secondary in Science – Nayabazar High School