Souvik Ghosh

Product Manager with 5+ years of experience delivering high-impact digital solutions by bridging the gap between user needs and business strategy. Expert in behavioral analysis and market research, utilizing tools like Google Analytics & Microsoft Clarity to identify friction points and market opportunities. Proven success in translating user feedback and competitive analysis into high-fidelity PRDs, resulting in a 25% increase in feature adoption and a 15% boost in conversion rates—expert in customer discovery, data-driven prioritization, and influencing executive stakeholders to achieve business buy-in.

Product Manager - ABP eVentures Private Limited via Qucatalyst Corporate Services LLP

(2025-05)

• Roadmap Strategy: Define and execute the product vision for high-scale allocation and verification systems, utilizing market research and competitive analysis to align features with a global business strategy.
• Data-Driven Discovery: Lead product discovery by synthesizing user behavior analysis and stakeholder feedback into high-fidelity PRDs, reducing requirement ambiguity for engineering and QA teams.
• Stakeholder Alignment: Influence cross-functional leadership (Sales, Tech, Admin) by presenting data-backed prioritization and roadmap rationale, ensuring 100% organizational alignment on product goals.
• Workflow Optimization: Engineered role-based workflows and optimized the end-to-end customer journey, resulting in measurable gains in operational efficiency and revenue enablement.
• Product Quality & Monitoring: Spearhead UAT, release readiness, and post-launch monitoring using behavioral data, ensuring stable rollouts and reducing the mean time to resolution (MTTR) for production issues.
• Market-Led Growth: Continuously iterate on product features based on user feedback loops and A/B testing results to maintain a customer-centric competitive advantage.
• Conduct stakeholder meetings, requirement gathering, and create detailed SRS documents based on RFPs and MOMs.

Specialist - Product Management - ESDS Software Solutions Limited

(2025-01 - 2025-04)

• Conduct stakeholder meetings, requirement gathering, and create detailed SRS documents based on RFPs and MOMs.
• Directed end-to-end UAT and production rollouts for enterprise-scale systems, achieving a 95% stable release rate with zero critical post-launch defects through rigorous performance monitoring

Product Management Analyst - AppyPie Design & AppyPie Endpoint - Appy Pie

(2022-07 - 2025-01)

• Cross-Functional Leadership: Orchestrated a 30+ member squad (Engineering, Design, QA) to ship 5+ major customer-facing features in the Design and Endpoint domains, maintaining a 100% on-time delivery rate.
• Strategic Design & Adoption: Championed a "Design-First" culture using Figma and Adobe XD for rapid prototyping, which directly contributed to a 25% increase in feature adoption by reducing user friction.
• Behavioral Optimization: Analyzed user heatmaps and behavioral funnels to redesign critical user flows, resulting in a 15% uplift in conversion rates for the Design platform.
• Product Quality & Reliability: Standardized sanity testing and real-time production monitoring protocols, successfully reducing post-deployment critical bugs by 30%.
• A/B Testing & Market Insights: Conducted 20+ A/B tests and quarterly competitive audits to identify market gaps, driving a 10% growth in user retention through data-informed product iterations.
• Agile Governance: Mentored 5+ junior team members in Scrum/Kanban best practices, improving team velocity by 20% and ensuring consistent, stable release cycles.
• Lifecycle Management: Managed the full product lifecycle for high-traffic endpoints, translating complex user feedback into actionable PRDs that aligned perfectly with annual business KPIs.

Business Analyst - Pentation Analytics

(2022-02 - 2022-06)

• Conducted in-depth business analysis to define workflows and data mapping.
• Collaborated with data science teams to document the Online MIS Yearbook for GIC.
• Performed UAT, sanity testing, & post-production reporting, ensuring data integrity.
• Used Kibana for data visualization, enabling better decision-making for stakeholders.

Trainee Software Engineer - IOT based project, IBM Watson(KONE) - Experis IT

(2018-05 - 2019-02)

• Assisted in IoT-based lift automation project under IBM Watson for KONE.
• Developed detailed business requirement documentation, enabling seamless development, improving service response time by 40%.

Bachelor of Technology (BTech) - Information Technology - Kalinga Institute of Industrial Technology (2014-08 - 2018-04)