Sovan Halder

Motivated Network Support Executive with hands-on experience in Windows administration, Microsoft 365, Active Directory, networking, and printer troubleshooting. Skilled in resolving hardware, software, and network issues with strong problem-solving and customer support abilities. Eager to learn new technologies and contribute to the IT team.

Network Support Executive at Microsense Network Private Limited (Present)

• Provided technical support to desktop and laptop users by troubleshooting hardware, software, and network issues.
• Taking the backup of all local servers.
• Ensure that the guests are getting a reliable WI-FI experience by providing technical support and resolving connectivity issues.
• Coordinated with vendors to resolve hardware, software, and network-related issues.
• Responsible for providing the ISCALA software license to the team.
• Monitored the Tenable platform and fixed security vulnerabilities in all computer systems.

Higher Secondary Examination – West Bengal Council of Higher Secondary Education (2024)

Secondary Examination – West Bengal Board of Secondary Education (2022)