DATA ANALYST at VITES TECHNOLOGY (Present)
Current role as Data Analyst with focus on data visualization and analysis
- Hands-on training in Power BI and Tableau for data visualization and dashboard creation.
- Used Python (Pandas, NumPy) for data analysis and automation tasks.
- Worked with Advanced Excel features like PivotTables, VLOOKUP, and basic Macros.
- Practiced real-time data projects to develop analytical and reporting skills.
ANNOTATION EXECUTIVE at INFOLKS PVT.LTD
1 Year tenure focused on data annotation and quality assurance
- Optimized data annotation processes, improving accuracy, efficiency, and data quality.
- Managed multiple projects simultaneously, adhering to tight deadlines and achieving project milestones.
- Streamlined workflows to enhance productivity by 25% and reduce processing time.
- Collaborated with cross-functional teams to ensure guideline adherence and process standardization.
- Conducted quality audits and improved error detection rates by 40%, ensuring regulatory compliance.
- Implemented IT solutions that automated 50% of manual tasks, increasing operational efficiency.
MERCHANT ACQUIRING at HDFC BANK
2 Year role in merchant acquiring operations
- Managed merchant relationships and resolved issues, achieving a 95% customer satisfaction rate.
- Facilitated onboarding and activation of 150+ new merchants, driving transaction growth.
- Analyzed transaction data to optimize revenue generation, resulting in a 10% increase in merchant revenue.
- Ensured regulatory compliance and implemented risk management strategies, reducing compliance issues by 25%.
- Presented performance reports to senior leadership, contributing to strategic improvements in merchant services.
- Promoted bank products and conducted training sessions, boosting product adoption rates by 15%.
ASST.SALES MANAGER at ADITYA BIRLA HEALTH INSURANCE (BANCA ASSURANCE FEDERAL BANK)
1 Year tenure in assistant sales management for insurance products
- Led a sales team that surpassed targets by 20%, achieving top-tier performance.
- Assisted in developing sales strategies, resulting in a 25% increase in market penetration and sales growth.
- Managed the sales pipeline and client acquisition, resulting in a 30% increase in new client contracts.
- Cultivated strong client relationships, enhancing customer retention rates by 15%.
- Provided sales training and performance analysis, boosting team productivity by 20%.
- Tracked and reported on KPIs to enable data-driven decision-making and strategy refinement.
RELATIONSHIP MANAGER at TATA AIG INSURANCE (BANCASSURANCE IN FEDERAL BANK)
1 Year role managing client relationships and insurance solutions
- Managed client relationships and delivered tailored insurance solutions, enhancing customer satisfaction.
- Achieved sales targets and increased policy sales by 30% through proactive prospecting.
- Delivered presentations on insurance products, contributing to a 20% increase in new business.
- Built strategic partnerships with Federal Bank branches, enhancing referral rates by 15%.
- Ensured regulatory compliance and maintained accurate documentation, supporting operational integrity.
- Analyzed performance metrics to support strategic decision-making and business development.
