Sreenath R

A highly skilled QA Engineer with 4.4 years of proven experience in Software Testing and Test Automation, particularly in the Banking and Financial Domain, currently working as a QA Engineer at ECS Fin. Proficient in the intricate workings of the Payments Domain, including RTGS, SWIFT, ISO20022 messages, ACH, Real-Time Payments, and Security markets, providing hands-on expertise. Adept in industry-leading automation tools such as Selenium WebDriver and Jenkins, streamlining the testing process to enhance software quality.

Strong skills in manual and automated testing, encompassing Functional, Integration, System, Regression, GUI, and User Acceptance Testing. Expertise in cross-browser testing, focusing on Internet Explorer and Chrome, ensuring robust software functionality across different platforms. Proficient in developing and executing comprehensive Test Plans, Test Strategies, Test Scenarios, Test Cases, Test Data, and Defect Reports, along with managing documentation.

Strong knowledge in networking configurations, including DHCP and DNS, complemented by fundamental knowledge in Java. Experienced in Agile methodologies, collaborating in sprints, stand-ups, and defect reviews while working closely with development teams to meet project goals. Exceptional communication, collaboration, problem-solving, and critical-thinking skills, enabling quick grasping of new concepts and their productive application.

Proficient in tools such as WinSCP, SoapUI (REST API), Selenium IDE, Zoho defect tracking tool, and TestLink, ensuring efficient test case management and defect resolution.

QA Engineer at ECS BUSINESS SOLUTIONS PRIVATE LIMITED (2022-05 – Present)

Responsible for working with Business, Project Manager and Development lead to plan QA tasks, schedule, milestones, and test effort estimation.

• Leading, Managing, Mentoring, and Assigning the task to the team which also includes coordinated timelines and status updates with clients, application owners, and key stakeholders.
• Preparing Test Artifacts like Test Plan, Test Strategy, Test Scenario, Test Cases, Run Plan and Test Completion Report.
• Collaborating with cross-functional team to ensure payment systems comply with regulatory standard and requirements.
• Performing end to end testing of payment flows, including transaction reconciliation, payment settlement and gateway integrations.
• Preparing automation script using inhouse automation tool and API testing using SOAP UI.
• Executed test cases through CI/CD pipelines.
• Daily status reporting and highlighting issues/risks in advance in case of any to ITPM.
• Experience in managing multiple downstream systems to deliver the requirements as per timelines and with quality.
• FinTech Application Testing: Developed and implemented testing procedures aligned with customer-specific requirements for web-based FinTech client management applications.
• Conducted Business Demo/Walkthrough of Test Results.
• Test Environment Management: Established and managed test environments, overseeing the execution of test cases across functional, integration, system, end-to-end, regression, and UAT phases post-migration.
• QA Team Development: Led initiatives to expand QA team capabilities through targeted training and self-study, focusing on enhancing performance and security testing competencies.

Backend Network Support Engineer at LISCOM SOLUTIONS AND SERVICES PVT LTD (2021-08 – 2022-04)

• Technical Support Specialist: Offered network-based technical support to enterprise clients, effectively resolving issues through telephone consultations.
• Problem Resolution: Utilized advanced problem-solving skills to address and resolve customer issues promptly via phone, ensuring high levels of customer satisfaction.
• Educational Contributions: Developed and delivered internal informal courses, enhancing team knowledge and proficiency in troubleshooting product functionality.
• Collaboration with Engineering: Partnered closely with the Engineering and Networking teams to diagnose and resolve code-related issues, contributing to product improvement and reliability

Backend Network Support Engineer at CLOWDERIN LLP (2020-08 – 2021-08)

• Network Support Specialist: Delivered technical support focused on networking to enterprise clients.
• Issue Resolution: Efficiently resolved client issues through telephonic consultations

B-Tech in Electronics and Communication Engineering – College of Engineering, Kottarakkara, Kollam, Kerala, INDIA (2016 – 2020)