Srihari
ProductionSupportAnalyst
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About
Dedicated Production SupportAnalyst knowledgeable in user support, troubleshooting and in addressing endpoint requirements. Involved in Level -1 and Level -2 Production Support activities. Highly self- motivated Engineer with Good interpersonal and communication skills. I have around 3.2 years of experience as PRODUCTION SUPPORT ANALYST with technical knowledge in UNIX COMMANDS, ORACLE, SQL AND LINUX.
Experience
Production Support Analyst at POINTEL TECHNOLOGY & SOLUTION (2021-12 – 2024-08)
Working in POINTEL TECHNOLOGY & SOLUTION, Chennai as a Production Support Analyst.
- Worked in L1 and L2 level teams and have given 24/7 production support
- Sound knowledge in analytical, Problem Solving and Leadership Skills
- Qualified in handling UNIX commands like grep, sed, awk, find, cut, copy, more, less, head, tail, move, sort etc
- Monitoring Jobs in Tidal and Autosys tool to check whether the expected jobs are completed successfully
- And have used ITRS Geneos tool to check health of Application and Server on regular basis
Application support Engineer in TVS at Intellicredence
Education
Bachelor in Automobile Engineer – Dr.Mahalingam college of Engineering and Technology (2010 – 2014)