Srihari

Dedicated Production SupportAnalyst knowledgeable in user support, troubleshooting and in addressing endpoint requirements. Involved in Level -1 and Level -2 Production Support activities. Highly self- motivated Engineer with Good interpersonal and communication skills. I have around 3.2 years of experience as PRODUCTION SUPPORT ANALYST with technical knowledge in UNIX COMMANDS, ORACLE, SQL AND LINUX.

Production Support Analyst at POINTEL TECHNOLOGY & SOLUTION (2021-12 – 2024-08)

Working in POINTEL TECHNOLOGY & SOLUTION, Chennai as a Production Support Analyst.

• Worked in L1 and L2 level teams and have given 24/7 production support
• Sound knowledge in analytical, Problem Solving and Leadership Skills
• Qualified in handling UNIX commands like grep, sed, awk, find, cut, copy, more, less, head, tail, move, sort etc
• Monitoring Jobs in Tidal and Autosys tool to check whether the expected jobs are completed successfully
• And have used ITRS Geneos tool to check health of Application and Server on regular basis

Application support Engineer in TVS at Intellicredence

Bachelor in Automobile Engineer – Dr.Mahalingam college of Engineering and Technology (2010 – 2014)