Srihari Padmanaban

Manager – Pricing

Talent

A-908, Spirit, Nirmal Lifestyle city, Near Ajanta Paper Mill, Ambivli (West), Kalyan, Thane (Dist), Maharashtra, India. Pin.: 421 102Member since September 28, 2026

An eye for detailWritten and verbal communication skillsProduct and services knowledgeAdaptive to change and ability to multi taskHigh quality standard promotionAbility to stay calm under pressureSales SupportCustomer relations

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An eye for detailWritten and verbal communication skillsProduct and services knowledgeAdaptive to change and ability to multi taskHigh quality standard promotion

About

An invaluable experience working in the customer service and Sales co-ordination departments of leading Jewelry manufacturing companies with many years. Highly focused with comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers and supported Sales representative to generate business. Having an enthusiastic, positive attitude and working hard to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of sales of the company.

Experience

Manager – Pricing - Goldstar Jewellery Pvt. Ltd - Mumbai, Maharashtra, India

(2018-06)

Analyzing cost and fixing sale price to customer under management guidelines.
Managing Inventory by analyzing the sales figures.
Managing Vendor Orders.
Collecting and analyzing data to monitor the level of data accuracy.
Fulfilling internal audit requirements.
Assisting General Manager – Marketing different task assigned by him.
Making MIS reports and e-mailing as required by the Management.
Analyzing sales data and promoting right products to customers.

Sr. Manager – Customer Service - Firestar Diamond International Pvt. Ltd - Surat, Gujarat, India

(2007-06 - 2018-02)

Managing customer's orders and ensuring orders are delivered on time.
Ensuring that a customer's complaints is brought to a satisfactory conclusion.
Involved in developing a customer service policy, SOPs.
Fulfilling internal and statutory audit requirements.
Collecting and analyzing data to monitor the level of data accuracy.
Periodic meetings with Production Managers to discuss about Customer orders.
Making sure that all the Order entries and export entries are updated in SAP.
Co-ordinating and ensuring compliance on customer's audit related to Ethical Sourcing, Health and Safety, GMP audit.
Payment follow-up from few customers.
Assisting chief Operating Officer in different task assigned by him.
Making MIS reports and e-mailing as required by the Management.

Sr. Marketing Executive - Goldstar Jewellery Ltd. - Seepz, Andheri (East), Mumbai -400096

(2003-09 - 2006-01)

Handling customer Accounts (Wholesalers catering to giant retailers).
Interacting with various dept Heads/factory managers to ensure execution of timely deliveries.
Pricing for exportable goods
Periodic meetings with Production Managers to discuss about Customer Complaints
Assisting Director - Marketing in different task assigned by him
Finalizing and checking price of the new samples.
Inspecting the Sample Pieces & Master Samples according to Quality Objective.
Sending New Styles catalog to customer category wise based on the requirement.
Making Monthly sales report and reviewing based on the Target.

Officer- Sales - Renaissance Gem & Jewellery Ltd. - Seepz, Andheri (East), Mumbai -400 096

(2000-04 - 2003-01)

Searching for New Customers through Internet and sending Business Proposal.
Independently handling of American Customer Accounts (Wholesalers).
Maintaning Records of inventory,Customer Sample orders ,vendor model orders and cost cards.
Assisting GM - Marketing in different task assigned by him.
Co-ordinating with Production Planning Control for order deliveries.
Making MIS report I.e. raw materials consumption report