Senior Manager Operation
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An astute professional with ‘18 Years’ experience in Warehouse/FCSC, Transportation, Supply Chain
Management, Logistics, Last mile delivery, First Mile co-ordination, Inventory, Ecommerce Material
Management and Client Relationship Management.
Flipkart India Since –July-2019
❑ Managed 10 lacs retail Warehouse space in west Bengal (Largest Warehouse in India)
❑ Co-Ordination with central teams for proper allocation of stocks.
❑ Adherence of EHS and Audit Norms.
❑ Maintain Automated conveyor and robotics in FC
❑ Reconciliation of stock from system as well as physically
❑ Successfully set up largest warehouse and streamline the operation of India’s largest warehouse
❑ Coordinated with Freight Forwarders and Clearing Agents and other external agencies.
❑ Space Planning and strategically handling of BIG BILLION DAY Handling with correct product mix.
Future Supply Chains Since –Sept-2018
❑ Managed 2.3 lacs FMCG Warehouse space in west Bengal
❑ Co-Ordination with Sales teams for proper allocation of stocks.
❑ Adherence of EHS and Audit Norms.
❑ Maintain ARS & Store schedule Compliances
❑ Flush out of PAD Approved stock from system as well as physically
❑ Successfully negotiated in bound / out bound contracts with Transport & Shipping Companies and other external agencies to achieve seamless and cost - effective transport solutions.
❑ Coordinated with Freight Forwarders and Clearing Agents and other external agencies.
❑ Space Planning and strategically handling of BIGDAY Handling with correct product mix.
Reliance Digital Ltd. March-2017-Sepetember-2018
❑ Managed PAN India Reliance Digital Ecommerce operation
❑ Co-Ordination with Operation, Vendor, and Reverse pick up teams for on time delivery in region.
❑ Leading and managing the team of Managers and Executives to offer the best Customer delight.
❑ Detailed analysis for NDR, RTO and 3PL.
❑ Monitoring real time service levels and schedule adherence with industry interface.
❑ Setting the vision and direction of the team by managing individual and team performance expectations and goals.
❑ Negotiate with 3 PL and Courier Agents and other external agencies
Homeshop18 June-15-March-17
❑ Managed 28 hubs in East.
❑ Co-Ordination with Operation, Vendor, and Reverse pick up teams for on time delivery in region.
❑ Leading and managing the team of Managers and Executives to offer the best Customer delight.
❑ Detailed analysis for NDR, RTO and 3PL.
❑ Monitoring real time service levels and schedule adherence with industry interface.
❑ Setting the vision and direction of the team by managing individual and team performance expectations and goals.
❑ Coordinated with 3 PL and Courier Agents and other external agencies
Britannia Industries Limited Dec-11-June-15
❑ Managed 3 Warehouse in north-East(Guwahati,Agartala,Silchar).
❑ Co-Ordination with Sales teams for proper allocation of stocks.
❑ Adherence of EHS and Audit Norms.
❑ Maintain ZCRS & PDP Compliances
❑ Flush out of PAD Approved stock from system as well as physically
❑ Successfully negotiated in bound / out bound contracts with Transport & Shipping Companies and other external agencies to achieve seamless and cost - effective transport solutions.
❑ Coordinated with Freight Forwarders and Clearing Agents and other external agencies.
ITC Ltd.
Executive (Entire North-East) Feb-’08-Dec-
Post Graduate Diploma in Transport & Logistics Management from Nationally Accredited Institute
Indian Institute of Social Welfare and Business Management (IISWBM) in 2006.
❑ Diploma in Material Management (Purchase & SCM) from Indian Institute of Material Management
(IIMM) in Year 2005.
❑ B. Com. from Calcutta University in 2001.
❑ 12th from West Bengal Council for Higher Secondary Examination in 1998.
❑ 10th from Rishra Ramkrishna Mission (West Bengal Board) in 1996.
