Srikanta Sahu

Manager

Talent

BhubaneshwarMember since August 10, 2026

FINACLEKnowledge-Based Process TrainingTeam leadership and trainingMS Office suite skillsCustomer ServicingCRM Tools (INGENIUM)Ethical, client-focused sellingTeam Leadership

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FINACLEKnowledge-Based Process TrainingTeam leadership and trainingMS Office suite skillsCustomer Servicing

About

Dynamic BFSI professional with over 7 years of progressive experience in insurance sales, partner relationship management, and customer service. Expertise in leading cross-functional teams to drive revenue growth and deliver tailored, client-centric solutions. Proficient in training and mentoring while executing strategic business plans across diverse geographies. Ready to leverage strong leadership and analytical skills in a growth-focused role within the financial services sector.

Experience

Unit Sales Manager at ICICI Lombard General Insurance Company Ltd (2020-04 – 2026-03)

Lead and manage a network of 240 ERMs, 20 Unit Managers, and 7 Cluster Managers across ICICI Bank branches.
Execute business plans and drive insurance sales through effective partner engagement.
Conduct regular training on products, compliance, and sales techniques to enhance partner productivity.
Achieved consistent monthly targets and contributed to regional business growth.

BDM at SBI Life Insurance Company Ltd (2020-10 – 2024-04)

Managed UCO Bank partnerships across assigned locations, ensuring strong relationship alignment.
Identified new business opportunities and supported Area Managers in strategic planning.
Delivered product training and sales enablement to bank staff, improving conversion rates.

Customer Service Officer at Axis Max Life Insurance Ltd (2020-03 – 2020-09)

Handled customer service and retention through proactive relationship management.
Verified KYC, collected premiums, and resolved service requests efficiently.
Cross-sold and up-sold insurance products, contributing to revenue growth.
Supported reinstatement processes by collecting required documentation.

Relationship Manager at Tata AIA Life Insurance Company Ltd (2018-10 – 2020-02)

Built and maintained long-term client relationships through personalized financial planning.
Conducted needs analysis and proposed tailored insurance solutions.
Generated new leads through referrals and prospecting, expanding the client base.
Collaborated with internal teams to ensure seamless service delivery.