Sr. Engineer - WAISL LIMITED – The Digital Airport Company
(2021-05)
System Administrator / VMware Engineer
- Administer and maintain VMware infrastructure including ESXi hosts, vCenter Server, clusters, resource pools, and virtual machines.
- Monitor overall datacenter health covering servers, storage, network, and virtualization components to ensure high availability and optimal performance.
- Perform daily checks on ESXi host performance, datastore capacity, VM utilization, snapshots, HA/DRS events, and cluster resource balances.
- Manage the full lifecycle of virtual machines—provisioning, configuration, migration (vMotion), resizing, decommissioning, and optimization.
- Troubleshoot system, VM, and infrastructure issues including performance bottlenecks, hardware alerts, login failures, and connectivity problems.
- Monitor SAN/NAS storage environments and handle storage-related incidents including disk failures, latency issues, and multipath configuration.
- Oversee backup operations (VM-level and file-level), verify job success, and support restore/DR activities using enterprise backup tools.
- Apply OS patches, firmware updates, and VMware environment updates while ensuring compliance with security and change management policies.
- Review system logs, vCenter events, and security alerts to proactively identify potential risks and performance deviations.
- Maintain user access controls, authentication policies, and security hardening across servers and virtualization platforms.
- Document incidents, resolutions, configuration updates, and maintain accurate asset/CMDB entries for infrastructure components.
- Work closely with cross-functional teams to support projects, optimize infrastructure capacity, and enhance system reliability.
- Provide L2/L3 technical support for escalated incidents and ensure timely resolution with clear communication to stakeholders.
Position not specified - Color Tokens - Micro-Segmentation | Zero Trust Platform Company
(2019-08 - 2020-11)
- Monitoring real-time channels or Threat dashboards
- Following SOPs for Incidents /Threats
- Following daily health of customer dashboards to identify zero-day attacks, file less malwares attacks
- Worked on Ransomware Repository project, gathered 1500 variants and updated ELK rules to identify the behaviors
- Daily monitoring of latest threats and updating dashboards with bad IOC's and Advanced behavior Rules
- Analysis of Malwares using online sandboxing and writing Rules to update Customer security dashboards
- Escalating potential security incidents to L2 Analysts
- Documents all actions taken in a ticketing system
- Provides shift status and metric reporting
- Supports weekly Operations calls
Senior Desktop/system administrator - CMS IT services Pvt Ltd
(2014-09 - 2019-08)
- Manage Domain environment for two sites through remote support (Team Viewer, VNC)
- Manage shared folder and devices through permission
- Mail Clients Configuration Backup &Troubleshooting (MS Outlook, Outlook Express)
- Mails configuration and troubleshooting in Android and windows mobiles
- Data Backup of all users
- Handling video conferencing devices
- Installation of SAP and other related applications
- Local and Network Printer configuration, troubleshooting
- Internet & LAN configuration, troubleshooting
- Software troubleshooting update and patch installation
- Manage Antivirus (Symantec)
- Issue H/W, S/W and accessories to users
- Inventory management
- Data Cards configuration and troubleshooting
System administrator - Corpone Staffing Solutions
(2013-09 - 2014-09)
- Maintains and configure Microsoft outlook and mail alive
- Responsible for system backups
- Handling 52 systems
- Resolves user's application errors
- Handling and configuring all users' IPs
- Day-to-day monitoring of all PCs and checking their performance
