Business Analyst
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I am a Business Analyst with 9 years of experience working with Amazon and Kuehne + Nagel, specializing in logistics analytics and process optimization. Skilled in Tableau, Power BI, SQL, and Python, I have built large-scale data solutions including a shipment visibility database handling ~20M shipments/month and dashboards improving Delivery Estimate Accuracy by 430 basis points across Europe. I focus on turning data into actionable insights and driving measurable business impact.
Business Intelligence Manager | Kuehne + Nagel
Feb 2019 – Aug 2025
Designed and developed a Global Shipment Visibility Database for Road Logistics, processing ~20 million shipments per month across Europe
Built and maintained centralized dashboards (Tableau/Power BI) to track shipment performance, scheduling, and operational KPIs
Led Centralized Scheduling and Backlog Management initiatives, improving planning efficiency across 85 warehouses
Established and supported Inbound War Room operations, enabling real-time issue tracking and faster resolution of logistics bottlenecks
Improved Delivery Estimate Accuracy by 430 basis points by identifying root causes and optimizing milestone tracking
Partnered with cross-functional stakeholders (operations, tech, carriers) to translate business requirements into scalable data solutions
Utilized SQL and Python for data extraction, transformation, and advanced analytics
Jan 2016 – Feb 2019
Managed Transportation Capacity Planning across first mile, middle mile, and last mile networks for 60+ warehouses in North America
Developed Delivery Estimate Accuracy dashboards, identifying defects across each stage of the shipment lifecycle, including 3P carrier networks
Analyzed transportation data to optimize capacity utilization and improve on-time delivery performance
Collaborated with operations and carrier teams to resolve bottlenecks and improve network efficiency
Automated reporting processes using SQL and Excel, reducing manual effort and improving reporting accuracy
Delivered actionable insights to stakeholders, supporting data-driven operational decisions
Bachelor of Technology (2006 - 2010)
