Srinivas Remala

High-utility Technical Operations and RevOps Specialist with 5+ years of combined experience (3+ years managing scalable Business Operations and 2+ years designing remote technical automation infrastructure). Backed by a powerful foundational background in enterprise software logic (Java, SQL, database schemas).

Certified

Xero professional specializing in connecting Sales activity (HubSpot) and Lead Generation pipelines (Clay/Apollo) to Financial ledgers (Xero) using Make.com. Expert at high-volume data hygiene, AI prompting, and automating lead-to-cash workflows to protect system health and prevent revenue leakage.

Technical Operations & Automation Consultant

(2024-01)

• Lead-to-Cash Automation: Designed and maintained end-to-end integration scenarios via Make.com connecting HubSpot CRM to Xero Accounting, completely eliminating manual invoicing errors.
• Data Infrastructure & Quality Assurance: Extracted, cleaned, and normalized customer records from fragmented data sources using SQL and Advanced Excel (Power Query); built automated deduplication logic protecting database health.
• API Workflow Monitoring: Supervised daily multi-platform data sync operations; injected custom webhook filters and Make.com error-handling modules to resolve pipeline breaks without data loss.
• Growth Ops Execution: Configured data pipelines using automated list imports, data profiling, and AI agents to map target account characteristics cleanly into centralized HubSpot fields.

Business Operations Manager - Call Center Solutions

(2021-01 - 2024-12)

• Operations Modernization: Orchestrated the digital overhaul of standard business workflows, shifting daily operational data tracking from disorganized text files into centralized cloud accounting and tracking systems.
• Data Auditing & Performance Tracking: Formulated complex operational tracking spreadsheets in Excel to analyze team productivity and pipeline movement, reducing reporting delays by 40%.
• Contract Lifecycle Management: Supervised billing, client onboarding, and cash flow reconciliation loops, directly managing customer contract completions and verifying account balances.