TELECOM BSS QA MANAGER | QUALITY ENGINEERING LEADER
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Results-oriented QA Engineering Manager with 15+ years of experience in Telecom BSS/OSS testing, quality engineering, test management, and large-scale transformation programs. Proven expertise in leading distributed QA teams and driving quality initiatives across CRM, Order Management, Billing, Charging, and Digital Channels. Strong experience in defining test strategy, test planning, execution management, defect management, quality governance, and release readiness activities.
Extensive experience managing SIT, E2E, IVT, UAT, regression testing, production validation, and large-scale system integration programs. Hands-on expertise in API testing, integration testing, REST services, microservices architecture, Linux/Unix environments, SQL, containerized platforms, and Kubernetes-based deployments. Recognized for technical leadership, stakeholder management, mentoring, and cross-functional collaboration across global teams.
QA Manager - NETCRACKER TECHNOLOGY - Denmark
(2022-09)
Program: Nuuday Transformation & Migration Program (Denmark)
QA Technical Lead - TECHWAVE PRIVATE LIMITED - UK
(2020-10 - 2022-09)
QA Lead / Technical Lead - NETCRACKER TECHNOLOGY
(2012-05 - 2020-10)
Major Customers: AT&T (USA), Telenet (Belgium), Ooredoo (Qatar), AIS (Thailand), Dialog (Sri Lanka), Vivacom (Bulgaria)
QA Engineer → QA Lead - CONVERGYS INDIA PRIVATE LIMITED
(2006-12 - 2012-05)
MBA (Executive) - Andhra University
Master of Computer Applications - MCA - Andhra University
BCA - Andhra University