Sriranjani Iyer

PMO Analyst | Project Coordinator with 3+ years of experience managing cross-functional technology projects, driving project planning, stakeholder management, project governance, risk management, KPI reporting, and operational excellence. Skilled in defining project scope, developing project plans and documentation, facilitating project meetings, tracking project risks and dependencies, communicating project status to leadership, and delivering measurable business outcomes. Proficient in Microsoft Operating Systems and Microsoft 365 products (Outlook, Teams, Excel, Word, PowerPoint, SharePoint, OneDrive), Microsoft Windows, ServiceNow, Power BI, Jira, and Azure DevOps.

Experienced working in Agile Scrum and Waterfall environments with strong business and technology acumen, excellent communication, organizational, and problem-solving skills.

PMO Analyst | Project Coordinator at Bahwan Cybertek, Client: World Bank Group (2025-10 – Present)

• Plan, coordinate, and monitor multiple cross-functional technology projects by leading daily stand-up meetings, tracking milestones, removing blockers, and ensuring timely delivery against project plans and business objectives.
• Partner with business stakeholders to define project scope, objectives, deliverables, timelines, success metrics, and resource requirements while ensuring alignment with organizational priorities.
• Coordinate cross-functional teams by proactively managing project schedules, dependencies, risks, issues, and action items to ensure successful project execution.
• Design, develop, and maintain executive dashboards, KPI reports, and operational performance metrics using Microsoft Excel and Power BI, providing leadership with real-time visibility into project health, SLA compliance, delivery performance, and business outcomes.
• Support Program Increment (PI) Planning by analysing historical delivery metrics, identifying improvement opportunities, defining success criteria, and assisting leadership with project planning and execution activities
• Develop and maintain project documentation including project plans, RAID logs, project trackers, SOPs, governance documentation, meeting minutes, communication plans, executive status reports, and process documentation.
• Facilitate project meetings, stakeholder discussions, risk review meetings, and executive status updates while ensuring effective communication across business and technical teams.
• Support project governance by tracking project risks, issues, dependencies, mitigation plans, and change requests throughout the project lifecycle.
• Resolve stakeholder conflicts through effective communication, negotiation, and collaborative problem-solving while ensuring project objectives remain aligned with business goals.
• Support Customer Success Operations by coordinating operational initiatives, tracking project progress, monitoring operational metrics, and improving reporting visibility for leadership teams.
• Conduct operational analysis and root-cause investigations to identify process bottlenecks and recommend continuous improvement initiatives.
• Developed SOPs, standardized project documentation, and contributed to the development of reporting frameworks to improve operational consistency, governance, reporting accuracy, and onboarding efficiency for new team members.
• Utilize Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SharePoint, OneDrive, ServiceNow, Power BI, Jira, and Azure DevOps on a daily basis for project coordination, reporting, documentation, collaboration, stakeholder communication, and operational management.
• Support leadership through market research, business reporting, trend analysis, and data-driven decision-making.

People Development Analyst Intern at Tiger Analytics (2024-07 – 2024-08)

• Gathered and documented business requirements through stakeholder discussions and process analysis to identify usability gaps and improvement opportunities.
• Conducted functional validation, testing, and User Acceptance Testing (UAT) to ensure alignment with business requirements and project objectives.
• Collaborated with cross-functional teams to recommend process improvements and enhance platform adoption through data-driven insights.

Software Analyst at Aspire Systems (2020-10 – 2023-01)

• Coordinated cross-functional teams across business, development, QA, and product teams to successfully deliver technology projects in Agile Scrum and Waterfall environments.
• Collaborated with stakeholders to gather requirements, define project deliverables, and translate business needs into actionable solutions.
• Facilitated Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, backlog grooming sessions, and execution tracking using Jira.
• Improved project reporting efficiency by 30% through automation of project tracking dashboards and executive reporting.
• Reduced UAT rework by 15% through proactive testing coordination, issue resolution, stakeholder collaboration, and improved requirement validation.
• Maintained project governance artifacts including project documentation, requirements documentation, status reports, risk logs, issue trackers, and delivery dashboards.
• Supported end-to-end SDLC activities including project planning, requirement analysis, testing coordination, release tracking, and project delivery.
• Worked closely with project managers and business stakeholders to manage project timelines, dependencies, risks, and communication.

MBA in Business Analytics – SRM Institute of Science and Technology (2023-08 – 2025-06)

B. Tech in ECE – B.S. Abdur Rahaman Crescent Institute of Science and Technology (2016-07 – 2020-09)